Sam Gordon
Director of Finance and Operations

Sam Gordon is a qualified accountant and holds the position of Director of Finance and Operations at the Club.

The role encompasses responsibility for the Club's finances including statutory reporting, cash management, provision of management information to support business decisions, leading budget and forecasting processes and managing external financing relationships.

The role also involves overseeing the areas of Safety & Security, Maintenance, Grounds and MIS.

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Kevan Platt
Club Secretary

The role of Club Secretary is to that of main Football Administrator at the Club. Amongst the responsibilities are the arranging of fixtures at First and Reserve team level; liaising with the Football Association and Football League on all matters; submitting all documentation in relation to player transfers and renewal of contracts; maintaining disciplinary records; the arranging of travel and accommodation for the clubs matches away from home and on tours; and also working closely with the Norfolk County FA and Football in the Community.

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Andy Batley
Safety and Security Manager

Andy's job is to ensure the smooth, efficient and safe running of the Carrow Road Stadium.

Andy also oversee's safety for all events and operations taking place in the stadium and on Norwich City Football Club premises.

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Will Hoy
Head of Sales and Marketing

Will has sales and marketing responsibilities across the football club, managing staff in advertising, sponsorship, matchday hospitality, retail, marketing and promotions.

The development of the Club's brand through licensing, events and the growing affinity portfolio also form part of his role.

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Richard Gough
Customer Services Manager

Richard is responsible for the operational management of the ticket office as well as the Canary Stores, the mail order department and our lotteries team.

Key objectives are to manage new and existing income streams and to continue to strive for excellence in customer service in all areas.

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Joe Ferrari
Head of Media

Joe manages relations between NCFC and all local, regional and national print and broadcast media. As well as this Joe oversees and co-ordinates media output on matchdays, as well as overseeing media access to NCFC playing and non-playing staff.

Joe also advises senior managers/NCFC Board members on public relations issues, working with senior managers on internal communications issues and works with the www.canaries.co.uk team to help provide editorial content for the club's official website.