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NCFC Charity/Good Causes Policy

Norwich City Football Club recognises the importance and hard work of charities and community fundraising groups around the UK, as well as the positive impact the Club can have to help to generate revenues for these causes. 

The Club's recognised charity partner is the Norwich City Community Sports Foundation, which is itself a registered charity based at Carrow Road. 

Norwich City Community Sports Foundation (CSF) helps more than 38,000 people every year achieve their goals through sport, supporting some of the most disadvantaged, disabled and talented people across Norfolk. 

The Foundation's vision is to help people achieve their goals by delivering quality, innovative services through football and sport.

 to find out more about CSF

Charity requests

The Club typically receives over 1,000 requests for donations to good causes each year. Whilst unable to fulfil all requests, the Club is committed to delivering assistance where possible and practical and has this charity policy in place to facilitate this process. 

Throughout the course of each football season the Club will make available 250 pennants signed by our first team squad to be used by fundraisers to generate revenues. 

Owing to the large number of applications received, the Club cannot accommodate requests from organisations or groups outside Norfolk and Suffolk. Also, due to demand we are unable to help with prizes of match tickets, signed shirts or balls. Signed shirts are available to purchase from Canary Official

However, the Club may make special provisions for exceptional cases and some national campaigns. The Club's Charity Steering Group will also consider any applications for help from armed forces or emergency services groups. 

On five occasions during the season the Club will accommodate registered charities by holding ground collections on match days at Carrow Road.

At every home match, Norwich City will invite a deserving community-minded individual to be the game’s ‘Community Hero’ and place the match ball onto a special plinth prior to kick off. 

Whether the individual works in the emergency services or the armed forces, is a carer or charity champion, a super fan or a regional sporting hero, the initiative celebrates their contribution to the local community.  If there is anyone you think deserves special recognition for their community efforts or personal achievements, please contact the Club via communityhero@canaries.co.uk

As part of Norwich City’s on-going commitment to good causes and charity work, the Community Sports Foundation also hosts special Wish Days for children and adults with serious or life-threatening illnesses, disabilities, or those that may have suffered a traumatic experience. 

Norwich City FC look to support a maximum of five events a season that are connected to the 92-in-92 fund-raising challenge. All applications must be made by registered charities and support can only be given within working hours (and will not include Sundays). Occasional match support may be given but this will be at the discretion of Norwich City FC and is not guaranteed. 

Charity request applications for pennants, ground collections and Wish Days must be made via the Community Sports Foundation’s website.