Skip to main content Skip to site footer
Club News


27 November 2015

Recognition for East Anglian Air Ambulance trio

NORWICH City will welcome three special guests as their matchday Community Heroes for the visit of Arsenal on Sunday (4:15pm).

Captain Steve Norris, Critical-Care Paramedic Carl Smith and Patient Liaison Officer Jo Cartwright are all integral members of the East Anglian Air Ambulance, and will be introduced to the crowd before bringing out the matchball ahead of kick-off.

The East Anglian Air Ambulance is a 365 day-a-year lifesaving service working across Bedfordshire, Cambridgeshire, Norfolk and Suffolk.

Since the Charity’s launch in 2000, the dedicated, highly skilled medical crews on their specially equipped helicopters have helped to save the lives of hundreds of people unfortunate enough to be involved in accidents or medical emergencies in this region. 

Captain Steve Norris, who flies out of Norwich airport, has been a pilot with the East Anglian Air Ambulance for over nine years.

He has played an important part in the EAAA’s development and attended hundreds of patients over the years and is very hands on, often helping out the clinicians on scene.

"It is a wonderful thing to end a day’s work knowing that you’ve made a difference to someone’s life," Steve explained. 

Carl Smith has been a paramedic for over 15 years and has worked with EAAA for the last four years.

He forms part of the clinical team on board the helicopter and has attended some of the most critically ill and injured patients in the region.

Carl's advanced training means that he can give advanced lifesaving treatment to critically ill injured patients.

In addition to working for EAAA, Carl spends much of his free time volunteering for the Norfolk Accident Rescue Service (NARS) and has also been a retained fire-fighter for nearly 20 years. 

Jo Cartwright is the Patient Liaison Officer for the East Anglian Air Ambulance who spends her time meeting patients and helping them tell their stories, often offering support and practical help.

She is a vital link between the EAAA’s patients and the critical-care clinicians who have treated them, with meeting the clinicians often being an important part of a patient’s recovery.

The East Anglian Air Ambulance is a Charity and receives no direct government funding.

EAAA has to raise £10.2 million a year to maintain the lifesaving service, which is raised largely through local community fundraising.

For more information on the charity and how to support them please visit their website

Advertisement block