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Ticket News

Frequently Asked Questions: New membership scheme

12 June 2019

Norwich City launched it's new membership structure for the 2019-20 Premier League season on Wednesday morning.

We are delighted to confirm that we have decided to cap all casual tickets for home league fixtures at £30.

With prices being reduced from previous seasons, there naturally comes an increased demand for tickets. With this in mind, we have revamped our membership structure for the 2019-20 season by introducing a brand new tiered membership system for Adult, Junior and City supporters travelling to away matches.

We've compiled a few answers to some frequently asked questions which may be of service to you:

What’s happening to ticket prices now we’re in the Premier League?

The last time we were in the Premier League, our most expensive entry level ticket price was £50. With away fans now paying no more than £30, we felt it was right to level the playing

field in an attempt to make Premier League football affordable for all. With this in mind, we have capped general admission tickets for all league matches at Carrow Road at just £30.

How does this affect the membership packages?

With ticket prices being reduced, there naturally comes an increased demand for tickets. If we kept membership prices the same as
last year, a lot of fans would be left disappointed as our supply wouldn’t be able to match the demand.

We’ve taken the decision to add a Premier membership option to allow fans the opportunity to gain priority access to our casual tickets, while Standard members also get access to tickets before general sale.

As a way of saying thank you to all those who supported us last season, 2018-19 members will be given a £10 discount towards 2019-20 membership.

Why have you introduced an away membership?

Our away support is incredible. Last season, Rotherham sold out within hours of going on general sale and we sold over 5,000 tickets to Wigan, despite a 5am departure on a Sunday morning from Carrow Road.

From next season, we will replace the away points system with a tiered membership for travelling supporters. This is a fair and simple way for all fans to secure their away tickets for the upcoming season.

When can I purchase tickets for home and away fixtures?

Tickets for home fixtures will be available to purchase via the following sales window:

Window 1 Window 2 Window 3 Window 4
Premier Standard Season ticket holders

General sale

Tickets for away fixtures will be available for purchase via the following sales window:

Priority window Window 1 Window 2 Window 3 Window 4
Away STH from 2018-19 and 10+ games attended Premier Standard Season ticket holders General sale

Can I upgrade from Standard to Premier during the season?

Yes, membership upgrades are available for £15, where you will receive all of the Premier benefits excluding the welcome pack.

If you have any further questions about memberships, please visit our Membership Help page.


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