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Important iFollow information ahead of Derby

28 September 2020

Season ticket holders are advised to make sure their email address on their customer file is updated by no later than midday on Wednesday if they want to watch Saturday’s match with Derby County for free on iFollow.

The game is being broadcast to UK-based fans on Sky Sports but season ticket holders who don’t have access to the platform are able to watch the game for free on our iFollow service.

Normally for home matches, season ticket holders would be provided with a unique promotional code to activate the match broadcast but because the game has been selected by Sky, the promotional code mechanic is not available. Instead, season ticket holders will need to;

  • Visit tickets.canaries.co.uk and login
  • Select ‘change your details, preferences and opt-in’
  • Ensure that fans have a valid and up to date email within the ‘Email’ field
  • Select update

If a season ticket holder does not have an account on iFollow matching that email address, they will need to create one by visiting https://www.canaries.co.uk/my-account/.

The match pass will then automatically be made available here on the day of the game, as long as the season ticket holder is logged into an iFollow account using the same email address as their ticketing account.

Season ticket holders have until midday on Wednesday to do this, if not they will have to purchase a £10 iFollow match pass.

Please note, as the fixture has been chosen for Sky Sports coverage, it’s therefore not available to overseas supporters as part of international season or monthly passes.


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