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Ticket News

Important reminder: Ticket application process on hold

12 September 2020

Norwich City would like to remind supporters that the match tickets will not be available for supporters to apply for this coming Monday, September 14.

The club had previously announced details of a ticketing application process for the opening four home league games, on the provision of gaining permission for a phased return of supporters to Carrow Road.

But that process has now been put on hold following the government’s recent update. The club now await further information from the government and EFL.

No ticket window or application process will commence on Monday and season ticket holders do not need to contact the club’s ticket office.

Season ticket holders will automatically receive a full pro-rata rebate for any home games that they do not attend. 

Rebates will be placed on the season ticket holders’ personal ticketing account ten days after each game. Season ticket holders will then either be able to use this to purchase future ticketing products or can withdraw the value of credit to the card saved on their account.

The club will update more on this matter upon receiving further guidance from the EFL and government.

iFollow for season ticket holders

Season ticket holders who are not able to attend home league games will be able to watch live streams of City’s games on iFollow. The EFL will be providing every season ticket holder with a free iFollow match pass for all home and midweek away league games, up until a return to full stadium capacity.

Season ticket holders will need to purchase a £10 iFollow match pass for Saturday away fixtures.

iFollow match pass promotional codes will be emailed to season ticket holders. Season ticket holders are reminded to ensure that their email addresses are up to date. Email addresses can be updated on the club’s ticketing website, which can be accessed by clicking here. Alternatively, email addresses can be updated by contacting the club’s ticket office on 01603 721902, option 1.

For more details on the club’s iFollow platform, which is provided by the EFL, click here.

iFollow for UK supporters

Non-season ticket holders will be able to stream all the City action by buying a £10 iFollow match pass, excluding games selected for Sky Sports coverage. iFollow match passes can be purchased by clicking here.

iFollow for non-UK supporters

Overseas supporters can purchase iFollow match passes for a reduced fee of £7. Alternatively, monthly and seasonal passes can be purchased by clicking here.


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