To mark Safer Internet Day on Tuesday, February 9, Norwich City is pleased to launch a new social media policy for our supporters with the aim of making the platforms we use to communicate with our fans free from abuse and a more friendly, inclusive and secure place for all.
This guide for fans on social media is now live and can be viewed here.
We've also created a page specifically around online safety to ensure all juniors understand the risks associated with the online world, can learn how to be safe online and report any concerns they may have.
Zoe Ward, business and project director for Norwich City, said: “We are very proud of the reputation Norwich City has for being a friendly, inclusive and family-orientated club.
“We do not tolerate any form of abuse, be that at the football club or online. We are privileged to have players, staff and supporters from diverse backgrounds, and we are delighted that they feel part of the NCFC family.
“However, inclusion is something we all have to keep at the forefront of our minds and continue to work hard to eradicate all forms of abuse and discrimination within our community.
“That is why we are pleased to launch this guide for the supporters so that we can continue to make Norwich City Football Club a safe and welcoming place for everyone.”
When engaging with social media relating directly to the club, whether that’s through our official social media channels or elsewhere, we ask our fans to behave in a manner that’s in line with the club’s stance and commitments, as set out in our Equality, Diversity & Inclusion Policy.
In particular, we encourage fans to behave towards each other in a respectful way that’s consistent with the principles of fairness and tolerance and to not use any language that could be deemed as being abusive or discriminatory.