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Ben Kensell to leave Norwich City

16 June 2021

Norwich City can announce that Ben Kensell will leave his role as chief operating officer at the football club at the end of the month to pursue new challenges.

Following spells with Arsenal and Charlton Athletic, Kensell joined City’s commercial team in 2014.

He made the transition from Norwich City commercial director to chief operating officer in 2018, forming part of the club’s then newly founded executive committee.

Kensell said: “After nearly seven years and with a heavy heart, I have taken the difficult decision to leave Norwich City at the end of the month.

“Working with the club’s wonderful owners, Delia and Michael, the board of directors and Stuart and Zoe on the executive committee, I am proud of what we have been able to achieve as a collective during that period.

“We have created a club that is truly unique and is the envy of many others. There have been many highs and lows, but I am leaving the club in a much healthier position than when I arrived.

“Our world renowned, self-financed and sustainable model is now firmly established, and the club continues to lead the way in this area. We have proved that an ambitious, progressive football club can be successful, viable and attractive. To have played my part in leading that has been very special and gives me a tremendous sense of pride.

“I must thank the brilliant staff across all sites who have worked tirelessly and have strived towards the common goal of being the best we can be, doing it our way, particularly over the course of the pandemic.

“I have also been privileged to have worked closely with our loyal and dedicated fans and fan groups, who each and every day show that their love for the football club is unrivalled.

“To the countless business owners and our fantastic sponsors that I have excellent relationships with, I thank you for your phenomenal support of the club, resulting in record breaking-commercial growth, and equally your support of myself, both professionally and personally.

“I have loved every minute of my time at the club and look forward to watching Norwich City go from strength to strength.”

The club’s joint majority shareholders, Delia Smith and Michael Wynn Jones, said: “We are very sad that Ben has decided to move on. He has made an outstanding contribution to restructuring the club.

“He has also transformed our commercial activities and is highly regarded by all who have worked with him - staff, supporters and sponsors.

“We and the board owe him our heartfelt gratitude and wish him every success in his next venture.”

Over the coming period the board and executive committee will continue to assess the ongoing demands of the club and take time to consider its next steps.

A further update from the club will follow in due course.

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