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Current Vacancies

 

Salary: £21,000 per annum plus company benefits

Contract: Full time, Permanent

Days of Work: Any 5 days out of 7 as agreed

Location: Jarrold Intersport, London Street, Norwich

Closing date: 5pm 19th November 2019

Norwich City Football Club is looking to recruit an experienced and highly motivated individual who will be responsible for assisting The Fan Hub and Merchandising Manager. You will have responsibility for delivering a first class service across all customer facing products which will allow maximisation of sales and profitability in The Fan Hub for all commercial revenue generating areas.

Other key duties include but are not limited to:

  • To lead and manage The Fan Hub team ensuring that all procedures and protocol are being carried out to the required standard.
  • To help instil a commercially focused approach in the Fan Hub team to continually maximise opportunities within The Fan Hub by driving footfall where possible and upsells in store.
  • To assist in producing weekly staff rotas considering staff costs, season and marketing activity.
  • To create an energised and inspiring atmosphere using a top down approach that results in offering a best in class level of customer service.
  • To create daily tasks lists and ensuring the Fan Hub team carry out these duties to the highest standard.
  • To build knowledge of all commercial products and packages enabling the successful transaction of all sales opportunities.
  • To communicate all relevant business information to ensure the Fan Hub Team is knowledgeable and appropriately informed, contributing to excellent customer service.
  • To maintaining visual merchandising standards as agreed with The Fan Hub and Merchandising Manager and supporting the team in meeting these standards.
  • To carry out all cashing up and banking of retail and ticketing areas daily, completing all required administrative banking duties.
  • To liaise with various members and stakeholders within the business to ensure a joined-up approach and operation.
  • To assume appropriate responsibilities of The Fan Hub and Merchandising Manager in their absence.

It is essential the successful candidate has experience working in a retail management role and will have the ability to manage, develop and motivate a team.

You will need to have excellent time management and communication skills to create strong working relationships internally and to customers externally whilst demonstrating an inspirational and confident approach to working.

To apply for The Fan Hub Assistant Manager role please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk.

Salary: £18,720 per annum plus company benefits

Days of Work: As and when required

Closing date: 5pm 21st November 2019

Norwich City Football Club is looking to recruit an enthusiastic and hardworking individual who will assist in ensuring that all Academy Performance Analysis services within each of the Phases of the Player Performance Pathway are efficiently and effectively run.

Reporting into the Academy Lead Performance Analyst you will assist in the delivery and development of performance analysis services for all Phases and age groups of Norwich City Football Club Academy.

Other main duties and responsibilities include but are not limited to:

  • Attending all Sunday home YDP & FP matches
  • Recording and coding YDP academy matches as instructed
  • Recording various Academy training sessions
  • Complete recruitment clips from domestic and European games when requested
  • Gather and collate weekly loan footage of the players out on loan and upload to Hudl
  • Constantly evolving best practice work for the YDP (Longitudinal Databases, Interactive Documents, Video Libraries)
  • Ensure all equipment is maintained, fit for purpose and available for use as and when required

The ideal candidate will have a degree in Sports Science or relevant discipline, specialising in Performance Analysis preferably a Masters.

Experience of working in Performance Analysis within a professional Football Club is essential.

Other attributes include:

  • Self-motivated and committed
  • A strategic planner, organiser and co-ordinator
  • Confident and able to work individually and as part of a successful team
  • A ‘people person’ with excellent interpersonal and communication skills
  • Knowledgeable and possess experience of working within a football environment
  • Can work under pressure and to deadlines
  • Maintain the highest standards of quality assurance
  • Willingness to develop as an analyst and passionate about personal development

Due to the location of Lotus Training Centre, it is desirable that candidates have access to a vehicle and hold a full UK Driver’s License.

To apply for the role of Academy Performance Analyst please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk

Salary: Competitive plus company benefits

Contract: Full time, permanent

Closing date: 5pm 22nd November 2019

Norwich City Football Club is looking to recruit an ACCA/ACA qualified Finance Director with a minimum of 5 years post qualified experience.

Responsible for the financial and risk management of the Club, the successful candidate will also have responsibility for planning, implementing, managing and controlling all financial-related activities including the development of financial strategies.

Other main duties and responsibilities include but are not limited to:

  • Responsible for the accounting, finance, forecasting and budgeting processes;
  • Monitor financial performance by measuring and analysing results; initiating corrective actions; minimising the impact of variances;
  • Ensure accurate and timely financial reporting to internal and external stakeholders;
  • Assist the Executive Committee with financial information for the purpose of strategic decision making;
  • Management of the Club’s working capital facilities with cash planning for a rolling three-year period;
  • Oversight of all finance transaction systems;
  • Ensure effective internal controls are in place, with compliance with regulatory reporting requirements particularly tax regulation;
  • Maintain appropriate insurance coverage for all Club infrastructure and operations;
  • Ensure record keeping is in compliance with audit and regulatory (including league) requirements;
  • Reporting of risks and maintaining the risk register for the Executive Committee and the Board;
  • Presentation of financial statements and ancillary reports to internal and external stakeholders with Club representation at AGMs and press releases as and when required;
  • Management and arrangement of appropriate debt and equity financing;
  • Maintaining key relationships with banks, tax authorities and regulatory stakeholders
  • Ongoing review and evaluation of processes to maximise efficiency gains and evolution towards automation of processes

The ideal candidate will have strong leadership skills and the ability to mentor other individuals, specifically those in the Finance team.

Other attributes include:

  • Strong technical and analytical skills
  • Strong dependability skills
  • Methodical with great attention to detail
  • Excellent communication skills to create strong working relationships at all levels both internally and externally
  • Innate problem-solving ability and initiative
  • Demonstrate a confident and proactive approach to work
  • Responsive, timely and flexible to differing requests
  • Positive about achieving Club, departmental and individual success

The Club operates across multiple sites therefore a full driver’s license and access to your own vehicle is essential for this role.

Norwich City Football Club welcomes applicants irrespective of the following protected characteristics: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and any other protected characteristic determined by prevailing anti-discrimination/equality legislation.

To apply for the role of Finance Director please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk.

Norwich City Football Club is looking to recruit a Lead Scout on a casual basis to watch grassroots football in Peterborough for players aged U12-U15 years. Due to the ad hoc nature of the role the candidate will need to be based in, or close to Peterborough.

The role will involve attending local games Saturday and Sunday mornings and completing comprehensive reports on the players involved to help identify players for Norwich City.

The Elite Player Performance Plan (EPPP) is a long-term plan introduced by the Premier League to promote the development of a world leading Academy system. It aims to deliver an environment that promotes excellence, nurtures talent and systematically converts this talent into professional players capable of playing First Team football at the Club that develops them.

Within the plan professional Clubs are awarded a categorisation for their Academy, depending on their ability to fulfil the criteria outlined above. Our Academy has been awarded the highest possible status (Category One).

Scouts are required to assist with Scouting and Recruitment providing a systematic coverage of local Football in order to identify realistic recruitment targets for the Academy at Norwich City Football Club.

Successful applicants will be paid an hourly rate which will be systematically reviewed so that high achievers are offered higher remuneration and more games to watch.

The ideal candidate will have a minimum of 1 years scouting experience.

The following criteria are essential:

  • Knowledge of local football
  • Experience or a background in scouting
  • Self-motivated and committed
  • A strategic planner, organiser and co-ordinator
  • Confident with the ability to work individually and as part of a successful team
  • A ‘people person’ with excellent interpersonal and communication skills
  • Computer literate
  • Able to drive

Required licence or certification:

Full driving license

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

To apply for the role of Casual Academy Scout please submit your CV with a covering letter to vacancies@canaries.co.uk.

Norwich City Football Club is looking to recruit a Scout on a casual basis to watch grassroots football in Essex and surrounding areas for players aged U12-U15 years. Due to the ad hoc nature of the role the candidate will need to be based in, or close to Essex.

The role will involve attending local games Saturday and Sunday mornings and completing comprehensive reports on the players involved to help identify players for Norwich City.

The Elite Player Performance Plan (EPPP) is a long-term plan introduced by the Premier League to promote the development of a world leading Academy system. It aims to deliver an environment that promotes excellence, nurtures talent and systematically converts this talent into professional players capable of playing First Team football at the Club that develops them.

Within the plan professional Clubs are awarded a categorisation for their Academy, depending on their ability to fulfil the criteria outlined above. Our Academy has been awarded the highest possible status (Category One).

Scouts are required to assist with Scouting and Recruitment providing a systematic coverage of local Football in order to identify realistic recruitment targets for the Academy at Norwich City Football Club.

Successful applicants will be paid an hourly rate which will be systematically reviewed so that high achievers are offered higher remuneration and more games to watch.

The ideal candidate will have a minimum of 1 years scouting experience.

The following criteria are essential:

  • Knowledge of local football
  • Experience or a background in scouting
  • Self-motivated and committed
  • A strategic planner, organiser and co-ordinator
  • Confident with the ability to work individually and as part of a successful team
  • A ‘people person’ with excellent interpersonal and communication skills
  • Computer literate
  • Able to drive

Required licence or certification:

Full driving license

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

To apply for the role of Casual Academy Scout please submit your CV with a covering letter to vacancies@canaries.co.uk.

Closing date for applications is until all positions are filled.

Norwich City Football Club is looking to recruit a Lead Scout on a casual basis to watch grassroots football in Suffolk for players aged U12-U15 years. Due to the ad hoc nature of the role the candidate will need to be based in, or close to Ipswich.

The role will involve attending local games Saturday and Sunday mornings and completing comprehensive reports on the players involved to help identify players for Norwich City.

The Elite Player Performance Plan (EPPP) is a long-term plan introduced by the Premier League to promote the development of a world leading Academy system. It aims to deliver an environment that promotes excellence, nurtures talent and systematically converts this talent into professional players capable of playing First Team football at the Club that develops them.

Within the plan professional Clubs are awarded a categorisation for their Academy, depending on their ability to fulfil the criteria outlined above. Our Academy has been awarded the highest possible status (Category One).

Scouts are required to assist with Scouting and Recruitment providing a systematic coverage of local Football in order to identify realistic recruitment targets for the Academy at Norwich City Football Club.

Successful applicants will be paid an hourly rate which will be systematically reviewed so that high achievers are offered higher remuneration and more games to watch.

The ideal candidate will have a minimum of 1 years scouting experience.

The following criteria are essential:

  • Knowledge of local football
  • Experience or a background in scouting
  • Self-motivated and committed
  • A strategic planner, organiser and co-ordinator
  • Confident with the ability to work individually and as part of a successful team
  • A ‘people person’ with excellent interpersonal and communication skills
  • Computer literate
  • Able to drive

Required licence or certification:

Full driving license

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

To apply for the role of Casual Academy Scout please submit your CV with a covering letter to vacancies@canaries.co.uk.

Norwich City Football Club is looking to recruit Sales Assistants to work in The Norwich City FC Fan Hub on a casual basis reporting to The Fan Hub and Merchandising Manager. The purpose of the role is to provide best in class customer service while maximizing on all commercial sales potential.

Other key duties include but are not limited to:

  • Handling cash effectively in a sometimes-fast pace environment, ensuring transactions are processed correctly and cash handling procedures are adhered to, this is imperative to the role, ensuring till variances are kept to a minimum and stock values are reflective of the true values;
  • Communicating effectively with colleagues and customers, with a desire to ‘go the extra mile’ at every opportunity;
  • Providing exemplary customer service and identifying potential revenue generating areas/products across the business.
  • Maintaining high visual standards of the hub, ensuring all products are size ordered, correctly presented, appropriately labelled and described/advertised;
  • Taking instruction from the duty manger/keyholder to ensure all daily tasks are completed and to the highest standard.
  • Ensuring the hub is kept clean and tidy at all times, this may include discarding waste appropriately, cleaning display windows, polishing and vacuuming various areas of the store, as well as other appropriate light cleaning duties; and
  • Creating and implementing creative and innovative window and store displays, with the help of other staff members.

Previous retail experience is desirable but not essential.

You will need to have excellent time management and communication skills to create strong working relationships internally and to customers externally whilst demonstrating an inspirational and confident approach to working.

To apply for the Sales Assistant role please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk.

The Norwich City Football Club Academy is looking to recruit Academy Therapists on a casual basis. The successful individuals will be responsible for working with academy teams, providing first class pitch-side first aid/trauma management during academy training and fixtures. They will report to the Lead Academy Physiotherapist and work under the guidance of our full time Academy Physiotherapists.

Key responsibilities include emergency pitch side first aid, the diagnosis and treatment of injuries, early injury rehabilitation and management, assisting other medical staff when required, and liaising with coaches regarding the wellbeing of players.

This is a part-time, paid role which will involve being present at both home and away fixtures (predominantly Sundays) on a regular basis, as well as occasional training sessions. There is also opportunity to travel to tournaments and tours in the UK and abroad. We are looking for enthusiastic and pro-active individuals with a good understanding of the management of pitch side emergency scenarios and sport and musculoskeletal injuries.

Qualifications and Experience

Essential

  • Completed BSc Physiotherapy, BSc Sports Therapy or BSc Sports Rehabilitation.
  • Registered with the CSP, Society of Sports Therapists or BASRaT.
  • Experience working in a sports environment
  • First aid qualification equivalent or higher to ITMMiF
  • Excellent communication skills
  • Proactive and hardworking attitude

Desirable

  • Experience working with children in an elite football club environment
  • Experience in the recognition and management of paediatric musculoskeletal conditions
  • Experience in pitch side sports trauma management
  • FA safeguarding children workshop certificate.
  • Full driving license
  • Valid passport for travel if required.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

To apply for the role of casual Academy Therapist please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk

We are looking for enthusiastic team players with a vibrant personality to offer excellent customer service to our fans and guests on matchdays. 

We offer an excellent opportunity to earn extra money, with shifts that fit around your current commitments. 

If you are reliable, confident, hardworking and energetic, please complete an online application. To apply  

We currently have vacancies for: 
•    Matchday Kiosk staff 
•    Restaurant Bar and Waiting staff 
•    Supervisors - Kiosk & Restaurant
•    Chefs - All grades 
•    Kitchen Assistants 

Come and try a job with a difference,  join us and soak up the atmosphere and excitement of a First Team match day. 

Experience is not essential for the right personality! 

Delia's Canary Catering are looking for organised, enthusiastic and reliable supervisors to lead our front of house teams.

The role involves supervising one of our busy kiosk bars or restaurants, you would be responsible for supervising up to 18 members of staff and serving up to 3000 customers.

To apply please 

We are looking for experienced restaurant staff to join our team at Delia Smith’s flagship restaurant on Friday and Saturday evenings. 

Commitment to delivering Delia’s vision of offering our guests a warm and friendly welcome is essential. You will need to achieve exacting standards and deliver outstanding customer care at all times.

To apply  or call the Catering HR team on 01603 218773. 

Delia’s Canary Catering is committed to equal opportunities.

Norwich FC’s in-stadium betting operator, BD Stadia, are looking to add to their team of part-time cashiers to assist in the processing of fans' bets on a match day. 

Hours: On match days, 3 hours per match (weekends and evenings) 
Rate of pay: £8.33 per hour 

As part of the BD Stadia in-stadium betting team, duties include: 

  • Promoting the match day betting service and the relevant specials/promotions in the area you are assigned
  • Processing bets from supporters in concourse and corporate areas prior to kick off 
  • Cash handling and reconciling paperwork quickly and efficiently 

Delivering high levels of customer service and promoting brand awareness. 

The successful candidates must be: 

  • Honest and reliable
  • Professional and smart in appearance 
  • Available to work weekend and evening fixtures for the duration of the season, including over Christmas and Easter ( this is essential ) 
  • Well-spoken, enthusiastic and confident 
  • Ideally experienced and strong in customer service and cash handling 

We offer concourse and hospitality work, hospitality experience would be a key benefit to this role. 

Additional hours and responsibilities may be available to the right candidates. 
Previous bookmaking experience preferred but this is not required. 

Please note, due to Gambling Commission legislation we can only offer this position to candidates over the age of 18. 

To apply, please  where you will need to fill out the online application stating Norwich FC as your preferred club - applications via email will not be accepted. Please complete all sections, including references, and attach a photo. Due to the number of applications received we are only able to contact those who are successful. Some applicants may be contacted at a later date when additional spaces become available. 

Community Sports Foundation

The Norwich City CSF welcomes expressions of interest from sports coaches. 

 to visit the CSF recruitment page for more information. 

Norwich City Football Club welcomes applicants irrespective of the following protected characteristics: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and any other protected characteristic determined by prevailing anti-discrimination/equality legislation.