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The Norwich City Football Club Academy is looking to recruit a Full Time Academy Physiotherapist. The individual must be motivated and enthusiastic and looking to build a career in Football. The successful individual will be tasked with supporting our Sports Science and Medical department and will be responsible for delivering assessment, treatment and rehabilitation of injuries within the schoolboy age groups.

Reporting into the Lead Academy Physiotherapist, this exciting opportunity involves working 40 hours over the course of the week with responsibilities at evenings and weekends during competitive fixtures and training, as well as tours and tournaments.

Your experience in physiotherapy will play a key role in the following;

  • Maintain high standard of medical care to all Schoolboy Academy players and trialists as directed by the Lead Academy Physiotherapist;
  • Deliver excellent standards of assessment, treatment and rehabilitation of injuries;
  • Liaise with the Head of Academy Athletic Performance and Lead Academy Physiotherapist in the treatment Academy players;
  • Communicate effectively with Sports Science and Medicine colleagues and liaise with relevant coaches with regard to injuries and player well-being;
  • To ensure all training and matches is adequately covered with suitably qualified medical staff with reference to EPPP Guidelines;
  • Be responsible for fully documenting injuries and maintaining confidentiality in accordance with governing body and EPPP guidelines. Additionally, help maintain records of maturation, well-being and match statistics;
  • In conjunction with relevant staff within the Sport Science and Medicine team, to complete phase specific profiling and assessments and use the information gathered to generate and implement injury prevention programmes to be carried out during the season; and
  • Assist any other member of the Medical team at Norwich City in any role deemed appropriate.

The role would ideally suit a candidate with the organisational skills and attention to detail to maintain an efficient working CAT 1 Academy of which aims to create an efficient environment for producing young professional football players.

You will need to have excellent communication skills to create strong working relationships both internally and externally, with staff, parents, and suppliers. It is also essential for you to have proven experience of time management and meeting deadlines for the fast paced and exciting working environment.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

The role offers a fantastic opportunity to begin a career within the Academy at a Premier League Football Clubs.

To apply for the role of Academy Physiotherapist please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk

Closing date for all applications is Friday 20th September 2019.

The Norwich City Football Club Academy is looking to recruit a full-time Senior Academy Physiotherapist. The successful individual must be motivated and enthusiastic with proven experience within Physiotherapist roles. The successful individual will be tasked with supporting our Sports Science and Medical department and will be responsible for delivering assessment, treatment and rehabilitation of injuries within the Academy, whilst leading on the U18 Squad.

Reporting into the Lead Academy Physiotherapist, this exciting opportunity involves working 40 hours over the course of the week with responsibilities at evenings and weekends covering competitive fixtures and training.

Your experience in physiotherapy will play a key role in the following;

  • Maintain high standard of medical care to all Academy players and trialists as directed by the Head of Sports Science and Medicine;
  • Deliver excellent standards of assessment, treatment and rehabilitation of injuries;
  • Liaise with the Lead Physiotherapist in the treatment Academy players;
  • Communicate effectively with Sports Science and Medicine colleagues and liaise with relevant coaches with regard to injuries and player well-being;
  • To ensure all training and matches is adequately covered with suitably qualified medical staff with reference to EPPP Guidelines;
  • Be responsible for fully documenting injuries and maintaining confidentiality in accordance with governing body and EPPP guidelines. Additionally, help maintain records of maturation, well-being and match statistics;
  • In conjunction with relevant staff within the Sport Science and Medicine team, to complete phase specific profiling and assessments and use the information gathered to generate and implement injury prevention programmes to be carried out during the season; and
  • Assist any other member of the Medical team at Norwich City in any role deemed appropriate.

The role would ideally suit a candidate with the organisational skills and attention to detail to maintain an efficient working CAT 1 Academy of which aims to create an efficient environment for producing young professional football players.

You will need to have excellent communication skills to create strong working relationships both internally and externally, with staff, parents, and suppliers. It is also essential for you to have proven experience of time management and meeting deadlines for the fast paced and exciting working environment.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

The role offers a fantastic opportunity to begin a career within the Academy at a Premier League Football Clubs.

To apply for the role of Senior Academy Physiotherapist please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk

Closing date for all applications is Friday 20th September 2019.

Salary: Circa £30,000 plus company benefits

Monday – Friday inclusive, plus all First Team home fixtures

Closing date: 20th September 2019

Norwich City Football Club is looking to recruit a highly motivated and enthusiastic Commercial Sales Manager to identify, prospect and acquire new advertising and sponsorship agreements; at all levels, in addition to owning and delivering the post-season Pitch Hire program and budget.

Reporting to the Head of Commercial Development, and working closely with the rest of the Club’s Commercial team, you will share responsibility for developing the Club’s primary & secondary partnership base; as well as selling the Club’s array of commercial products to both regional & national businesses. 

Other main duties and responsibilities include but are not limited to:

  • Working with the Head of Commercial Development, to identify, prospect and acquire pre-packaged Primary and Secondary Partnership opportunities;
  • In collaboration with the Commercial Sales team, deliver the Club’s ad & sponsorship sales budgets; including static ground advertising, big screen advertising, player kit sponsorship, program advertising etc.
  • To cross sell match day hospitality and experiences to both new and existing client base
  • Working with the Head of Commercial Development, to identify, prospect & acquire pre-packaged Primary & Secondary Partnership opportunities
  • In collaboration with the Club’s Marketing Team & Head of Commercial Development, develop a robust marketing plan to support annual retention strategy
  • Manage relationships with key external advertising and sponsorship agencies;
  • Management of the Club’s Lotteries function – particularly the growth of the Club’s player base and product brands;
  • Collaboratively with relevant internal stakeholders, review and explore financial and operational efficiencies across advertising and sponsorship product sales and delivery;
  • To consistently monitor industry and regional trends and opportunities - exploring all new revenue generating opportunities; and
  • Using both sales performance data and customer feedback, constantly look to refine and improve the existing B2B advertising and sponsorship product range.

The ideal candidate will have a minimum of 3 years’ sales experience working in a B2B capacity to help deliver the above. Advertising sales experience and a passion for sport is desired but not essential.

You will need to have excellent communication skills to create strong working relationships both internally and externally whilst demonstrating a confident and proactive approach to working.

The role offers a fantastic opportunity to begin a career within the Commercial department at a Premier League Football Club.

To apply for the role of Commercial Sales Manager please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk.

Salary: 22,000 - £26,000 per annum plus company benefits

Full time, Permanent

Closing date: 26th September 2019

Norwich City Football Club is looking for an experienced and highly motivated individual to work in our Commercial team, focused around the conception, sales and delivery of the Conference and Banqueting event bookings at Carrow Road.

Reporting to the Conference and Banqueting Business Development Manager, and working closely with the rest of the Club’s Conference and Banqueting team, you will share responsibility for maintaining and developing existing key accounts in order to maximise revenues and exceed targets whilst also looking at innovative ways to generate new business.

Other main duties and responsibilities include but are not limited to:

  • To proactively work with the team to ensure financial targets for the department are met on a monthly/yearly basis.
  • To oversee the entire event sales process from enquiry, to sale, to contract, planning and delivery including all administration.
  • Through account management with key clients, drive further revenue and repeat business, expanding these accounts year on year.
  • Ensuring that all sales conversations and transactions are recorded on the CRM and in-house systems.
  • To attend outbound site and sales visits to businesses and networking events when required.
  • Ensure all contracts and administrative duties within the full sales process are fulfilled and carried out with attention to detail and with the customer at the heart of everything we do.
  • To demonstrate full knowledge of all rates, packages and contractual obligations for all C&B market segments, negotiating rates as necessary to maximise profit.
  • To regularly maintain and update third party websites to maximise visibility and revenue generating opportunities.
  • To drive competitor analysis ensuring shop calls, site visits and board spotting are completed & recorded on a regular basis. Ensuring full and up-to-date knowledge of all competitor products and services is maintained.

It is essential the successful candidate has experience in outbound proactive sales with the ability to build an industry network and profile.

Other key attributes include but are not limited to:

  • A proactive and enthusiastic approach to work
  • Positive about achieving Club, departmental and individual success
  • Confident with excellent people skills

Educated to degree level or equivalent and experience or exposure within the sporting, hospitality and corporate sales is desirable but not essential.

The role offers a fantastic opportunity to begin a career within the Commercial department at a Premier League Football Club.

To apply for the role of Conference and Banqueting Sales and Coordination Manager

please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk.

The Norwich City Football Club Academy is looking to recruit Academy Therapists on a casual basis. The successful individuals will be responsible for working with academy teams, providing first class pitch-side first aid/trauma management during academy training and fixtures. They will report to the Lead Academy Physiotherapist and work under the guidance of our full time Academy Physiotherapists.

Key responsibilities include emergency pitch side first aid, the diagnosis and treatment of injuries, early injury rehabilitation and management, assisting other medical staff when required, and liaising with coaches regarding the wellbeing of players.

This is a part-time, paid role which will involve being present at both home and away fixtures (predominantly Sundays) on a regular basis, as well as occasional training sessions. There is also opportunity to travel to tournaments and tours in the UK and abroad. We are looking for enthusiastic and pro-active individuals with a good understanding of the management of pitch side emergency scenarios and sport and musculoskeletal injuries.

Qualifications and Experience

Essential

  • Completed BSc Physiotherapy, BSc Sports Therapy or BSc Sports Rehabilitation.
  • Registered with the CSP, Society of Sports Therapists or BASRaT.
  • Experience working in a sports environment
  • First aid qualification equivalent or higher to ITMMiF
  • Excellent communication skills
  • Proactive and hardworking attitude

Desirable

  • Experience working with children in an elite football club environment
  • Experience in the recognition and management of paediatric musculoskeletal conditions
  • Experience in pitch side sports trauma management
  • FA safeguarding children workshop certificate.
  • Full driving license
  • Valid passport for travel if required.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. 

To apply for the role of casual Academy Therapist please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk

Norwich City Football Club is looking to recruit motivated and enthusiastic individuals to sell our Matchday Programmes and Golden Goal tickets at locations in and around the Carrow Road Stadium area on Matchday’s. The successful candidates will be responsible for their pitch and reconciling their sales at each matchday.

Reporting into the Lotteries Manager, this exciting opportunity involves working on Matchday’s at Carrow Road, 3 hours prior to kick-off until 15 minutes after kick-off, on a casual basis.

All applicants must be over the age of 16.

To apply for the role of Matchday Seller, please send a copy of your CV with a covering letter to vacancies@canaries.co.uk.

Applications will be taken until all positions are filled.

We are looking for enthusiastic team players who can offer excellent customer service to our fans and guests on matchdays.

We offer an excellent opportunity to earn extra money!

If you are reliable, confident and hardworking, please complete an online application.

 to apply

PAID TRAINING
£8.21ph 

SALARY
Starting from £8.21ph 

BONUS
A bonus scheme is in place for full season attendance

HOURS OF WORK
Must be able to work the majority of all First Team home fixtures
Minimum 4.5 hours per match – Start time match dependent

REPORTS TO
Safety, Security and Counter Terrorism Manager

JOB PURPOSE
Steward’s primary role is to ensure the safety and welfare of all supporters regardless of age, gender, religious or other beliefs, ethnic origin, sexual orientation, disability or the team they support. 

MAIN DUTIES AND RESPONSIBILITIES

  • Attend the stadium at given dates and times as dictated by the Matchday Safety Officer
  • To be trained and assessed to a level 2 stewarding qualification within the National Qualifications Framework
  • To ensure that the requirements of the safety certificate and ground regulations are met at all times
  • To be responsible for the safety and comfort of supporters within the site
  • Direct supporters to seating areas by checking tickets
  • Ensure that gangways and exit / evacuation routes are kept clear
  • Report any incident or occurrence among supporters to your supervisor
  • Report to your supervisor any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier
  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to a supervisor
  • Know the location of the first aid room
  • Comply promptly with any instruction given in an emergency by the Matchday Safety Officer or supervisor
  • Remain at allocated post as instructed unless authorised or ordered to do otherwise by a supervisor
  • Assist as required in the evacuation of the ground

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. 

All employees may be required to undertake any other duties as may be reasonably requested. 

REQUIREMENTS
Matchday Stewards must: 

  • Be at least 18 years old.
  • Demonstrate a commitment to delivering excellent customer services in all areas of the stadium
  • Continue to listen to our customers and communicate with them to ensure continual improvement
  • Work towards ensuring we meet all safety and security standards
  • Must reinforce and reflect the Club’s Vision and Values

We are looking for enthusiastic team players with a vibrant personality to offer excellent customer service to our fans and guests on matchdays. 

We offer an excellent opportunity to earn extra money, with shifts that fit around your current commitments. 

If you are reliable, confident, hardworking and energetic, please complete an online application. To apply  

We currently have vacancies for: 
•    Matchday Kiosk staff 
•    Restaurant Bar and Waiting staff 
•    Supervisors - Kiosk & Restaurant
•    Chefs - All grades 
•    Kitchen Assistants 

Come and try a job with a difference,  join us and soak up the atmosphere and excitement of a First Team match day. 

Experience is not essential for the right personality! 

Delia's Canary Catering are looking for organised, enthusiastic and reliable supervisors to lead our front of house teams.

The role involves supervising one of our busy kiosk bars or restaurants, you would be responsible for supervising up to 18 members of staff and serving up to 3000 customers.

To apply please 

We are looking for experienced restaurant staff to join our team at Delia Smith’s flagship restaurant on Friday and Saturday evenings. 

Commitment to delivering Delia’s vision of offering our guests a warm and friendly welcome is essential. You will need to achieve exacting standards and deliver outstanding customer care at all times.

To apply  or call the Catering HR team on 01603 218773. 

Delia’s Canary Catering is committed to equal opportunities.

Norwich FC’s in-stadium betting operator, BD Stadia, are looking to add to their team of part-time cashiers to assist in the processing of fans' bets on a match day. 

Hours: On match days, 3 hours per match (weekends and evenings) 
Rate of pay: £8.33 per hour 

As part of the BD Stadia in-stadium betting team, duties include: 

  • Promoting the match day betting service and the relevant specials/promotions in the area you are assigned
  • Processing bets from supporters in concourse and corporate areas prior to kick off 
  • Cash handling and reconciling paperwork quickly and efficiently 

Delivering high levels of customer service and promoting brand awareness. 

The successful candidates must be: 

  • Honest and reliable
  • Professional and smart in appearance 
  • Available to work weekend and evening fixtures for the duration of the season, including over Christmas and Easter ( this is essential ) 
  • Well-spoken, enthusiastic and confident 
  • Ideally experienced and strong in customer service and cash handling 

We offer concourse and hospitality work, hospitality experience would be a key benefit to this role. 

Additional hours and responsibilities may be available to the right candidates. 
Previous bookmaking experience preferred but this is not required. 

Please note, due to Gambling Commission legislation we can only offer this position to candidates over the age of 18. 

To apply, please  where you will need to fill out the online application stating Norwich FC as your preferred club - applications via email will not be accepted. Please complete all sections, including references, and attach a photo. Due to the number of applications received we are only able to contact those who are successful. Some applicants may be contacted at a later date when additional spaces become available. 

Community Sports Foundation

The Norwich City CSF welcomes expressions of interest from sports coaches. 

 to visit the CSF recruitment page for more information. 

Norwich City Football Club welcomes applicants irrespective of the following protected characteristics: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and any other protected characteristic determined by prevailing anti-discrimination/equality legislation.