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Current Vacancies

Salary: £22,000 pro rata per annum plus company benefits

Hours: 21 per week

Contract: Fixed Term 12 months with the possibility of becoming permanent

Norwich City Football Club is looking to recruit a motivated and enthusiastic individual to work in our Finance department on a part time basis for 21 hours per week (working days negotiable).

The successful candidate will be responsible for operating and maintaining the Club’s Direct Debit (DD) function. This is a great role for anyone that is looking to progress their career in Finance and full training and support will be given to the successful candidate.

Reporting into the Working Capital Manager, you will be responsible for collecting all Club income on DD, including accurately changing any details to customers’ instructions.  Any failures need to be tracked and dealt with in line with the Club’s DD Payment Policy, and debtors reported on a weekly KPI Report.

Other duties will include assisting the Working Capital Manager where necessary, including assisting with post match day cash ups.

Other key duties and responsibilities include but are not limited to:

  • Maintain, update and control the Club’s direct debit function
  • Send 5 DD runs on a monthly basis, including Season Tickets, Corporate Season’s, Corporate Hospitality, Lottery customers, and Lottery agents
  • Process failures in a timely manner, including sending failure letters to customers
  • Daily amendments to Customers DD instructions
  • Producing and sending Mandate Letters for New/Amended DD Instructions
  • Perform Credit Control for payments not received including calling all Customers, sending reminder letters and taking necessary action required to recover debt in line with the Club’s Policy
  • Liaising with the Ticket Office regarding Season Tickets being placed on hold and cancelled
  • Posting and reconciliation of bank statements for DD account
  • Prepare weekly and monthly reports including Debtors and KPI’s set by the Working Capital Manager
  • Ensure Control Accounts are reconciled monthly and are accurate, posting any adjustments and balancing accounts
  • Assisting in post-match day cash ups
  • Proactively work to review process and implement improvements where possible

The role would ideally suit a candidate who is able to demonstrate an enthusiasm to use own initiative, excellent written and verbal communication, with the ability to build rapport and communicate at all levels internally and externally with good organisational skills.

Other attributes include:

  • Effective time management
  • Attention to detail and accuracy
  • Proactive
  • Willing to give extra when required
  • Good Microsoft Office skills (in particular, Outlook, Word and Excel)
  • Flexible and adaptive
  • Previous cash handling experience is desired but not essential

To apply for the role of Direct Debit Controller please send a copy of your CV with a covering letter to vacancies@canaries.co.uk

Closing date for all applications is Friday 19th July 2019.

Salary: Circa £40,000 plus company benefits

Days of Work: Any 5 days out of 7 as agreed, must be flexible to cover Academy fixtures held at Colney Training Centre

Closing date: 5pm Friday 26th July 2019

Norwich City Football Club is looking to recruit an experienced Training Ground Operations Manager to lead and coordinate all operational aspects of the training ground, ensuring elite facilities are consistently maintained to a high standard and equipped to provide all age groups with the best opportunities for success.

Responsible for the efficient delivery of all operational procedures at the training ground, including current and future building and development projects, the successful candidate will need to have extensive knowledge of maintenance practices and construction standards.

Other main duties and responsibilities include but are not limited to:

  • Ensure a welcoming and safe environment for all staff, guests, and players attending the training ground ensuring all facility issues are dealt with in a timely manner and standards are upheld.
  • Ensure all areas of the training ground are clean and safe at all times.
  • Overall management of the Academy and First Team buildings, including building standards and certifications including the upkeep of equipment.
  • Liaise and coordinate with internal and external stakeholders to deliver on various projects professionally, efficiently, and to agreed budgets.
  • Responsible for all Health, Safety and Environmental statutory obligations at the training ground; overseeing industry best practice for procedures and H&S management systems, ensuring compliance with legislative requirements and that all certifications are up to date
  • Work with the Head of Operations and IT to identify opportunities to maximise revenue streams for the organisation.
  • Support the Head of Operations and IT to ensure all efficient controls are in place to manage departmental budgets, costs, and procurement.
  • Prepare and deliver operational reports when required; helping to ensure cost-efficiency and highlight areas for improvement.
  • Manage the entire facility working with internal and external stakeholders for events held at the Training ground such as 1st team and academy matches.
  • Management of the cleaning and maintenance teams and line management of the Head Groundsman and his team.

The ideal candidate will have experience in successfully leading a multi-functional department and have the ability to manage big projects and events, including building and development projects.

Proven experience delivering Health and Safety and a recognised qualification in this field is essential.

You will need to have excellent communication skills be standards driven and have the ability to create strong working relationships both internally and externally whilst demonstrating a confident and proactive approach to working.

To apply for the role of Training Ground Operations Manager please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk.

The Norwich City Football Club Academy is looking to recruit a mini-bus driver on a casual basis to start with immediate effect. The successful individual will be responsible for transporting Academy players to and from training at the Colney training centre during the week, assisting with trialist chaperoning as well as occasionally covering transport to games on Saturday’s and Sunday’s upon request.

Reporting into the Academy Administrator, this exciting opportunity involves working variable hours on an ad-hoc casual basis throughout the week, and on weekends.

Required Experience;

  • Mini-bus Driving Experience: 1 year (minimum)
  • Clean Driving Licence.
  • Safeguarding Statement.

The role requires a candidate with an ability to work flexible hours, sometimes on short notice.

You will need to have excellent communication skills to ensure a good working relationship with the Academy Operations Team, Coaching Staff and Players.

To apply for the role of Academy Driver please send a copy of your CV with a covering letter to: vacancies@canaries.co.uk

Closing date for applications is Friday 26th July 2019.

Norwich City Football Club Academy has an exciting opportunity for an experienced English teacher to work in small groups with our U12, U13, U14, U15 and U16 players on a casual basis. The successful candidate will be able to inspire and engage our players to reach their full potential, particularly those sitting GCSE examinations at the end of the season.

The role is offered on a part-time, casual basis, starting in September. Sessions will take place at the end of the school day on Tuesdays, Thursdays and Fridays, with further 1:1 sessions being scheduled at other times throughout the season.

Main Purpose of Role

  • To monitor and support the progress of players in English and therefore contribute to raising attainment
  • To facilitate and encourage a learning experience that provides players with the opportunity to achieve their individual potential

Core Duties:

  • To teach players according to their educational needs
  • To discuss with players specific topics that require further exploration
  • To review recent homework, assessments and practice exams, and work through questions or tasks that the player did not fully understand
  • To employ proven study aides to prepare for upcoming assessments and exams
  • To ensure a high quality learning experience for players that meets internal and external quality standards
  • To maintain discipline in-line with the Academy procedures to encourage attendance, punctuality, good behavior and high standards of work and homework
  • To work as part of the team
  • To communicate effectively with the Academy Education Manager

Qualifications and Experience

Essential

  • Qualified Teacher Status
  • Experience of teaching Key Stages 3 and 4 in a secondary school environment

Desirable

  • Experience of working as a GCSE examiner

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.

To apply for the role of Academy English Tutor (casual) please send a copy of your CV and covering letter to vacancies@canaries.co.uk.

Closing date for all applications is Friday 26th July 2019.

Norwich City Football Club Academy has an exciting opportunity for an experienced Maths teacher to work in small groups with our U12, U13, U14, U15 and U16 players on a casual basis. The successful candidate will be able to inspire and engage our players to reach their full potential, particularly those sitting GCSE examinations at the end of the season.

The role is offered on a part-time, casual basis, starting in September. Sessions will take place at the end of the school day on Tuesdays, Thursdays and Fridays, with further 1:1 sessions being scheduled at other times throughout the season.

Main Purpose of Role

  • To monitor and support the progress of players in Maths and therefore contribute to raising attainment
  • To facilitate and encourage a learning experience that provides players with the opportunity to achieve their individual potential

Core Duties:

  • To teach players according to their educational needs
  • To discuss with players specific topics that require further exploration
  • To review recent homework, assessments and practice exams, and work through questions or tasks that the player did not fully understand
  • To employ proven study aides to prepare for upcoming assessments and exams
  • To ensure a high quality learning experience for players that meets internal and external quality standards
  • To maintain discipline in-line with the Academy procedures to encourage attendance, punctuality, good behavior and high standards of work and homework
  • To work as part of the team
  • To communicate effectively with the Academy Education Manager

Qualifications and Experience

Essential

  • Qualified Teacher Status
  • Experience of teaching Key Stages 3 and 4 in a secondary school environment

Desirable

  • Experience of working as a GCSE examiner

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.

To apply for the role of Academy Maths Tutor (casual) please send a copy of your CV and covering letter to vacancies@canaries.co.uk.

Closing date for all applications is Friday 26th July 2019.

Salary: £22,000 - £24,000 per annum plus company benefits

Norwich City Football Club is looking to recruit a motivated and enthusiastic individual to work in our Finance department.

The successful candidate will be responsible for operating and maintaining our Sales Ledger. This is a great role for anyone that is looking to progress their career in Finance and full training and support will be given to the successful candidate.

Reporting into the Working Capital Manager, you will be responsible for maintaining the Sales Ledger function, liaising with Customers for all overdue payments and producing KPI reports.

Other duties will include assisting the Working Capital Manager where necessary, which will offer good experience in a wider variety of Finance tasks.

Other key duties and responsibilities include but are not limited to:

  • Raising invoices and credit notes promptly;
  • Performing Credit Control daily for payments not received by the Due Date;
  • Performing Credit Checks, maintaining and reviewing credit limits/reports;
  • Daily positing and reconciliation of bank statements;
  • Match Day Internal Audits of Cash Handling Areas covered on a Rota basis;
  • Assist the Treasurer with Post Match Cash Ups where necessary;
  • Setting up new customers and corporate accounts;
  • Preparing Bad Debt Provisions; and
  • Sending out monthly statements.

The role would ideally suit a candidate who is able to demonstrate an enthusiasm to use own initiative, excellent written and verbal communication, with the ability to build rapport and communicate at all levels internally and externally and has good organisational skills.

Other attributes include:

  • Effective time management and communication skills;
  • Proactive;
  • Willing to give extra when required;
  • Good Microsoft Office skills (in particular, Outlook, Word and Excel); and
  • Flexible and adaptive

To apply for the role of Sales Ledger/Credit Controller please send a copy of your CV with a covering letter to vacancies@canaries.co.uk

Closing date for all applications is 5pm Wednesday 31st July 2019.

Delia’s Canary Catering at Norwich City Football Club is looking to recruit a motivated and enthusiastic individual to join the Catering HR Team. The main duties include general administration tasks, data input, assisting with the recruitment and booking of casual workers.

Reporting into the Catering HR Manager, this exciting opportunity involves working 40 hours per week, any 5 days out of 7 as agreed, including all First Team Home Fixtures. The role will therefore involve some evening and weekend work.

Key tasks include:

  • To assist in the organisation and day to day running of the Catering HR team.
  • Selection and recruitment of matchday workers.
  • Accurate input of data whilst achieving quality standards.
  • Excellent communication, forward planning and attention to detail.

The role offers a fantastic opportunity to establish a career at a Premier League Football Club. The role would ideally suit a candidate who has experience in recruitment and/or administration. You will need to be highly organised, a quick learner with excellent IT skills and a flexible approach to our changing business needs.

To apply for the role of Catering HR Administration Assistant please send a copy of your CV with a covering letter to vacancies@canaries.co.uk.

Closing date for all applications is 5pm 31st July 2019.  

Delia's Canary Catering is looking for matchday pie cooks. The role involves cooking around 1000 prepared pies and overseeing the preparation of fast food for our amazing fans and guests at first team home matchdays.

The successful applicants will be highly organised and have experience in a fast paced kitchen. The ability to meet tight time frames whilst adhering to food hygiene standards is essential.

To enable us to consider you for one of our vacancies please complete an online application:

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Come and try a job with a difference - join us and soak up the atmosphere and excitement of a Premier League matchday.

Job Type: Casual Part-time Salary: £10.50 /hour

We are looking for enthusiastic team players who can offer excellent customer service to our fans and guests on matchdays.

We offer an excellent opportunity to earn extra money!

If you are reliable, confident and hardworking, please complete an online application.

 to apply

PAID TRAINING
£7.83ph 

SALARY
Starting from £7.83ph 

BONUS
A bonus scheme is in place for full season attendance

HOURS OF WORK
Must be able to work the majority of all First Team home fixtures
Minimum 4.5 hours per match – Start time match dependent

REPORTS TO
Safety, Security and Counter Terrorism Manager

JOB PURPOSE
Steward’s primary role is to ensure the safety and welfare of all supporters regardless of age, gender, religious or other beliefs, ethnic origin, sexual orientation, disability or the team they support. 

MAIN DUTIES AND RESPONSIBILITIES

  • Attend the stadium at given dates and times as dictated by the Matchday Safety Officer
  • To be trained and assessed to a level 2 stewarding qualification within the National Qualifications Framework
  • To ensure that the requirements of the safety certificate and ground regulations are met at all times
  • To be responsible for the safety and comfort of supporters within the site
  • Direct supporters to seating areas by checking tickets
  • Ensure that gangways and exit / evacuation routes are kept clear
  • Report any incident or occurrence among supporters to your supervisor
  • Report to your supervisor any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier
  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to a supervisor
  • Know the location of the first aid room
  • Comply promptly with any instruction given in an emergency by the Matchday Safety Officer or supervisor
  • Remain at allocated post as instructed unless authorised or ordered to do otherwise by a supervisor
  • Assist as required in the evacuation of the ground

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. 

All employees may be required to undertake any other duties as may be reasonably requested. 

REQUIREMENTS
Matchday Stewards must: 

  • Be at least 18 years old.
  • Demonstrate a commitment to delivering excellent customer services in all areas of the stadium
  • Continue to listen to our customers and communicate with them to ensure continual improvement
  • Work towards ensuring we meet all safety and security standards
  • Must reinforce and reflect the Club’s Vision and Values

We are looking for enthusiastic team players with a vibrant personality to offer excellent customer service to our fans and guests on matchdays. 

We offer an excellent opportunity to earn extra money, with shifts that fit around your current commitments. 

If you are reliable, confident, hardworking and energetic, please complete an online application. To apply  

We currently have vacancies for: 
•    Matchday Kiosk staff 
•    Restaurant Bar and Waiting staff 
•    Supervisors - Kiosk & Restaurant
•    Chefs - All grades 
•    Kitchen Assistants 

Come and try a job with a difference,  join us and soak up the atmosphere and excitement of a First Team match day. 

Experience is not essential for the right personality! 

Delia's Canary Catering are looking for organised, enthusiastic and reliable supervisors to lead our front of house teams.

The role involves supervising one of our busy kiosk bars or restaurants, you would be responsible for supervising up to 18 members of staff and serving up to 3000 customers.

To apply please 

We are looking for experienced restaurant staff to join our team at Delia Smith’s flagship restaurant on Friday and Saturday evenings. 

Commitment to delivering Delia’s vision of offering our guests a warm and friendly welcome is essential. You will need to achieve exacting standards and deliver outstanding customer care at all times.

To apply  or call the Catering HR team on 01603 218773. 

Delia’s Canary Catering is committed to equal opportunities.

Norwich FC’s in-stadium betting operator, BD Stadia, are looking to add to their team of part-time cashiers to assist in the processing of fans' bets on a match day. 

Hours: On match days, 3 hours per match (weekends and evenings) 
Rate of pay: £8.33 per hour 

As part of the BD Stadia in-stadium betting team, duties include: 

  • Promoting the match day betting service and the relevant specials/promotions in the area you are assigned
  • Processing bets from supporters in concourse and corporate areas prior to kick off 
  • Cash handling and reconciling paperwork quickly and efficiently 

Delivering high levels of customer service and promoting brand awareness. 

The successful candidates must be: 

  • Honest and reliable
  • Professional and smart in appearance 
  • Available to work weekend and evening fixtures for the duration of the season, including over Christmas and Easter ( this is essential ) 
  • Well-spoken, enthusiastic and confident 
  • Ideally experienced and strong in customer service and cash handling 

We offer concourse and hospitality work, hospitality experience would be a key benefit to this role. 

Additional hours and responsibilities may be available to the right candidates. 
Previous bookmaking experience preferred but this is not required. 

Please note, due to Gambling Commission legislation we can only offer this position to candidates over the age of 18. 

To apply, please  where you will need to fill out the online application stating Norwich FC as your preferred club - applications via email will not be accepted. Please complete all sections, including references, and attach a photo. Due to the number of applications received we are only able to contact those who are successful. Some applicants may be contacted at a later date when additional spaces become available. 

Community Sports Foundation

The Norwich City CSF welcomes expressions of interest from sports coaches. 

 to visit the CSF recruitment page for more information. 

Norwich City Football Club welcomes applicants irrespective of the following protected characteristics: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and any other protected characteristic determined by prevailing anti-discrimination/equality legislation.