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Current Vacancies

Full Time, Permanent

Salary: £18,000 - £19,600

Closing date: 22nd January 2019

Primary Location: Colney Training Centre, Hethersett Lane, Norwich

Norwich City Football Club is looking to recruit a talented and highly motivated Grounds Person to join our hard-working Grounds team to assist in the Club’s pitch maintenance programme and to ensure delivery of an excellent playing surface at both the stadium (Carrow Road, Norwich) and the Training Ground facilities (Hethersett Lane, Colney).

Reporting into the Grounds Supervisor, the successful candidate will be available to work any 5 days out of 7 as agreed, including Matchdays. You must therefore be flexible to work weekends and some evenings.

Key duties and responsibilities include but are not limited to:

  • Ensuring all First Team pitches are maintained and ready for use as required by the Football Management department.
  • Ensuring all Academy pitches are maintained and available for fixtures as agreed with the Academy Manager.
  • Ensure the Academy in-door training facility is maintained and regularly brushed.
  • Agree with the Grounds Supervisor and Head Groundsman and deliver an end of season maintenance programme.
  • Maintain all grounds area’s as required and directed by the Grounds Supervisor and Head Groundsman.

The role would ideally suit a candidate who is fit and healthy as it requires a lot of physical work, including walking up to 10 miles per day at peak times.

Full training will be provided for the right candidate however it is preferred that you have the following:

  • Lantra certificates or equivalent
  • Grounds qualifications
  • Prior grounds experience, ideally in a sporting environment
  • Comfortable working outside in all weather conditions
  • Excellent team working skills
  • Strong knowledge of all grounds equipment

Other desirable requirements:

  • Spray certification PA1, PA2, PA6
  • Mechanical background

The role offers a fantastic opportunity to begin a career at one of the most recognised Championship Football Clubs.

To apply for the role of Grounds Person please send a copy of your CV with a covering letter to vacancies@canaries.co.uk.

Delia’s Canary Catering at Norwich City Football Club is looking to recruit a motivated and enthusiastic individual to join our team for 12 months to cover Maternity Leave.

The main duties include the set up and servicing of our conference, banqueting and restaurant business, ensuring that our customer’s requirements are delivered, whilst achieving exacting standards.

Reporting into the Front of House Manager, this exciting opportunity involves working40 hours per week, any 5 days out of 7 as agreed, including all First Team Home Fixtures. The role will therefore involve some evening and weekend work.

Experience is not essential for the right personality.

Key tasks include:

  • Delivering excellent customer service whilst being an Ambassador for our organisation;
  • Implementing and maintaining all standards across the catering department; and
  • Excellent communication, forward planning and attention to detail.

The role would ideally suit a candidate who is available to start work at the end of February/early March and thrives on delivering excellent customer service.

To apply for the role of Catering Hospitality Assistant (Maternity Cover) please send a copy of your CV with a covering letter to vacancies@canaries.co.uk.

Closing date for all applications is 5pm Friday 1st February 2019.

Norwich City Football Club is looking to recruit motivated and enthusiastic individuals to work in our Retail department on a casual basis between the Canaries Official store locations: Chapelfield Shopping Centre and Carrow Road, as well as other various match day retail outlets.

Ideally, the successful candidates will be available to work the majority of all home First Team fixtures. Some availability during weekdays is desirable but not essential. 

Reporting into the Chapelfield and Carrow Road Store Manager, you will be responsible for delivering the highest standards of customer service whilst carrying out all aspects of the Retail Sales Assistant role, striving to create a positive lasting impression on every customer’s experience.

Key duties and responsibilities include but are not limited to:

  • Handling cash effectively in a sometimes fast pace environment, ensuring transactions are processed correctly and cash handling procedures are adhered to, this is imperative to the role, ensuring till variances are kept to a minimum and stock values are reflective of the true values;
  • Communicating effectively with colleagues and customers, with a desire to ‘go the extra mile’ when possible;
  • Maintaining high visual standards of the store, ensuring all products are size ordered, correctly presented and appropriately labelled;
  • Ensuring the store is kept clean and tidy at all times, this may include discarding waste appropriately, cleaning display windows, polishing and vacuuming various areas of the store, as well as other appropriate light cleaning duties; and
  • Creating and implementing creative and innovative window and store displays, with the help of other staff members.

The role would ideally suit a candidate who is able to demonstrate commitment to delivering excellent customer services in all areas of the retail business.

Other attributes include:

  • Flexibility and willingness to work in all areas of the retail operation;
  • A high level of initiative and an excellent work ethic;
  • Self-motivated and strive to impress in everything they do; and
  • Must reinforce and reflect the Club’s Vision and Values

To apply for the role of Retail Sales Assistant please send a copy of your CV with a covering letter to vacancies@canaries.co.uk

We are looking for enthusiastic team players who can offer excellent customer service to our fans and guests on matchdays.

We offer an excellent opportunity to earn extra money!

If you are reliable, confident and hardworking, please complete an online application.

 to apply

PAID TRAINING
£7.83ph 

SALARY
Starting from £7.83ph 

BONUS
A bonus scheme is in place for full season attendance

HOURS OF WORK
Must be able to work the majority of all First Team home fixtures
Minimum 4.5 hours per match – Start time match dependent

REPORTS TO
Safety, Security and Counter Terrorism Manager

JOB PURPOSE
Steward’s primary role is to ensure the safety and welfare of all supporters regardless of age, gender, religious or other beliefs, ethnic origin, sexual orientation, disability or the team they support. 

MAIN DUTIES AND RESPONSIBILITIES

  • Attend the stadium at given dates and times as dictated by the Matchday Safety Officer
  • To be trained and assessed to a level 2 stewarding qualification within the National Qualifications Framework
  • To ensure that the requirements of the safety certificate and ground regulations are met at all times
  • To be responsible for the safety and comfort of supporters within the site
  • Direct supporters to seating areas by checking tickets
  • Ensure that gangways and exit / evacuation routes are kept clear
  • Report any incident or occurrence among supporters to your supervisor
  • Report to your supervisor any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier
  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to a supervisor
  • Know the location of the first aid room
  • Comply promptly with any instruction given in an emergency by the Matchday Safety Officer or supervisor
  • Remain at allocated post as instructed unless authorised or ordered to do otherwise by a supervisor
  • Assist as required in the evacuation of the ground

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. 

All employees may be required to undertake any other duties as may be reasonably requested. 

REQUIREMENTS
Matchday Stewards must: 

  • Be at least 18 years old.
  • Demonstrate a commitment to delivering excellent customer services in all areas of the stadium
  • Continue to listen to our customers and communicate with them to ensure continual improvement
  • Work towards ensuring we meet all safety and security standards
  • Must reinforce and reflect the Club’s Vision and Values

We are looking for enthusiastic team players with a vibrant personality to offer excellent customer service to our fans and guests on matchdays. 

We offer an excellent opportunity to earn extra money, with shifts that fit around your current commitments. 

If you are reliable, confident, hardworking and energetic, please complete an online application. To apply  

We currently have vacancies for: 
•    Matchday Kiosk staff 
•    Restaurant Bar and Waiting staff 
•    Supervisors - Kiosk & Restaurant
•    Chefs - All grades 
•    Kitchen Assistants 

Come and try a job with a difference,  join us and soak up the atmosphere and excitement of a First Team match day. 

Experience is not essential for the right personality! 

Delia's Canary Catering are looking for organised, enthusiastic and reliable supervisors to lead our front of house teams.

The role involves supervising one of our busy kiosk bars or restaurants, you would be responsible for supervising up to 18 members of staff and serving up to 3000 customers.

To apply please 

We are looking for experienced restaurant staff to join our team at Delia Smith’s flagship restaurant on Friday and Saturday evenings. 

Commitment to delivering Delia’s vision of offering our guests a warm and friendly welcome is essential. You will need to achieve exacting standards and deliver outstanding customer care at all times.

To apply  or call the Catering HR team on 01603 218773. 

Delia’s Canary Catering is committed to equal opportunities.

Norwich FC’s in-stadium betting operator, BD Stadia, are looking to add to their team of part-time cashiers to assist in the processing of fans' bets on a match day. 

Hours: On match days, 3 hours per match (weekends and evenings) 
Rate of pay: £8.33 per hour 

As part of the BD Stadia in-stadium betting team, duties include: 

  • Promoting the match day betting service and the relevant specials/promotions in the area you are assigned
  • Processing bets from supporters in concourse and corporate areas prior to kick off 
  • Cash handling and reconciling paperwork quickly and efficiently 

Delivering high levels of customer service and promoting brand awareness. 

The successful candidates must be: 

  • Honest and reliable
  • Professional and smart in appearance 
  • Available to work weekend and evening fixtures for the duration of the season, including over Christmas and Easter ( this is essential ) 
  • Well-spoken, enthusiastic and confident 
  • Ideally experienced and strong in customer service and cash handling 

We offer concourse and hospitality work, hospitality experience would be a key benefit to this role. 

Additional hours and responsibilities may be available to the right candidates. 
Previous bookmaking experience preferred but this is not required. 

Please note, due to Gambling Commission legislation we can only offer this position to candidates over the age of 18. 

To apply, please  where you will need to fill out the online application stating Norwich FC as your preferred club - applications via email will not be accepted. Please complete all sections, including references, and attach a photo. Due to the number of applications received we are only able to contact those who are successful. Some applicants may be contacted at a later date when additional spaces become available. 

Community Sports Foundation

The Norwich City CSF welcomes expressions of interest from sports coaches. 

 to visit the CSF recruitment page for more information. 

Norwich City Football Club welcomes applicants irrespective of the following protected characteristics: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and any other protected characteristic determined by prevailing anti-discrimination/equality legislation. 

 to view our Recruitment Privacy Notice