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Norwich City merchandise

In line with government guidelines and protocols, Norwich City can confirm that the club’s Fan Hub store based at Jarrold Norwich has reopened.

A number of measures have been put in place to ensure the store is as safe of possible for staff and customers:

  • Only 20 customers will be permitted inside the store at one time
  • There are hand sanitisation stations throughout
  • There is a one-way system for customers to navigate
  • Protective screens are in place at tillpoints
  • We are only accepting card payments
  • Staff will have their temperatures checked regularly and be issued with PPE

Please be aware that there will be no click and collect service available and all ticketing enquiries are encouraged to go through the ticket office via phone or online.

Fan Hub opening times 

Monday: 10am-4pm

Tuesday: 10am-4pm

Wednesday: 10am-4pm

Thursday: 10am-4pm

Friday: 10am-4pm

Saturday: 10am-5pm

Sunday: CLOSED

The club’s store at Carrow Road will remain closed until further notice.

Online sales at and deliveries remain unaffected.

We would like to re-emphasise that our thoughts are with everyone affected by the coronavirus (COVID-19) outbreak.