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Norwich City merchandise

Carrow Road and Fan Hub to close

Norwich City have made the decision to close the club’s Carrow Road offices, ticket office and city centre Fan Hub store, in line with the government’s latest guidance regarding non-essential contact with others during the coronavirus (COVID-19) pandemic.

Retail stores at Carrow Road and the Fan Hub in Norwich city centre will remain closed for in-person purchases until further notice.

Online sales at and deliveries remain unaffected.

Please note, the club will not operate a click and collect service during this period. The club will be in touch with those who have already purchased via the click and collect option to arrange a free delivery service.

The club have also reduced the minimum spend required to £15 in order to qualify for free standard UK postage and packaging.

Whilst the progress of coronavirus (COVID-19) remains unclear, Norwich City Football Club can reassure everyone that the health, safety and welfare of players, staff and supporters is its priority.

The club will continue to follow government advice and issue any updates to supporters at the earliest opportunity.

We would like to re-emphasise that our thoughts are with everyone affected by the coronavirus (COVID-19) outbreak.