Norwich City

In line with government guidelines and protocols, Norwich City can confirm that the club’s Fan Hub store based at Jarrold Norwich and the Carrow Road store have now reopened.

A number of measures have been put in place to ensure the store is as safe of possible for staff and customers:

• All customers (less those with valid medical reasons) to wear a face covering when in our store
• Only 15 (Carrow Road store) or 20 (Fan Hub) customers will be permitted inside the store at one time
• There are hand sanitisation stations throughout
• There is a one-way system for customers to navigate
• Protective screens are in place at tillpoints
• We are only accepting card payments
• Staff will have their temperatures checked regularly and be issued with PPE

Please be aware that there will be no click and collect service available and all ticketing enquiries are encouraged to go through the ticket office via phone or online.