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Home & Away Tickets

Carrow Road, ticket office and Fan Hub to close

Norwich City have made the decision to close the club’s Carrow Road offices, ticket office and city centre Fan Hub store, in line with the government’s latest guidance regarding non-essential contact with others during the coronavirus (COVID-19) pandemic.

The ticket office at Carrow Road will be closed for in-person queries until further notice. Ticket office phone lines will still be operational between the hours of 10am and 5pm (Monday through to Friday).

All future sales windows for match tickets have been suspended until further notice.

As previously communicated regarding the Premier League game against Southampton and FA Cup tie against Manchester United – and now for all remaining matches in the 2019-20 season – purchased match tickets, matchday experiences and hospitality packages will remain valid for the newly scheduled fixtures.

All 2019-20 season tickets will also remain valid for the rearranged home fixtures at Carrow Road.

Should supporters be unable to attend any rearranged fixtures they will be able to claim a full refund. A refund will only be issued upon confirmation of the rearranged dates for each respective fixture.

Whilst the progress of coronavirus (COVID-19) remains unclear, Norwich City Football Club can reassure everyone that the health, safety and welfare of players, staff and supporters is its priority.

The club will continue to follow government advice and issue any updates to supporters at the earliest opportunity.

We would like to re-emphasise that our thoughts are with everyone affected by the coronavirus (COVID-19) outbreak.

 

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