Club

Disabled Supporters

There are many facilities and services which have been designed to accommodate supporters with a variety of disabilities and to encourage all fans to come along and watch the Canaries play live at Carrow Road.

Introduction

Facilities for disabled supporters at Norwich City Football Club include places for up to 84 wheelchair users and 186 ambulant supporters. While the majority of places will be taken up by season ticket holders, a number will be kept for home casual tickets and away supporters.

Indoor Aviva Ability Counts Gallery

24 wheelchairs and 24 escorts/65 ambulant seats

The Aviva Ability Counts Gallery is an inside viewing area, behind glass with heating when necessary. This is fully accessable by a lift and is self-contained with Radar key accessible toilets and a large refreshment area with a lowered counter.

Platform Aviva Ability Counts Gallery

18 wheelchairs and 18 escorts

Outside South Stand Wing (N & O)

15 wheelchairs and 15 escorts/27 ambulant seats

Outside South Stand Centre (J & M)

11 wheelchairs and 11 escorts/20 ambulant seats

Supporters can sit at the front of the South Stand at pitch level with disabled toilets close by and refreshments available from within the South Stand concourse.

Away Section South Stand Wing

13 wheelchairs and 13 escorts/13 ambulant and 13 escort seats

Temporary Accessible Seating

Subject to availability, we will try and move any existing season ticket holder with a temporary disability into an accessible seat. Please note you will need to contact the Ticket Office before casual match tickets go on sale to Priority Members.

Drop-off Point

Supporters can use the entrance of the Holiday Inn as a drop-off point only.

Accessible Season Tickets

We are now currently sold out of season tickets within all disability areas. However, to join the waiting list, contact the Ticket Office on 01603 721902 option 1.

Membership

If you would like to buy casual match tickets at the earliest opportunity then sign up to one of our Memberships today by contacting the Ticket Office on 01603 721902 option 1.

Match tickets for escorts

Escort match tickets are free of charge and can only be issued when a disabled match ticket is purchased. Disabled Priority Members who wish to acquire an escort match ticket at the earliest opportunity will need to either supply the Club with an existing Priority Membership number or purchase an additional Priority Membership by contacting the Ticket Office on 01603 721902.

Buy-Backs

If you are a season ticket holder and cannot attend a home fixture, then please

Alternatively, call the Ticket Office on 01603 721902 option 1 as soon as possible.

EQUIPMENT AND SERVICES

Soccer Sight Matchday Commentary

We provide live Soccer Sight Matchday Commentary for every visually impaired supporter. Please contact the Ticket Office on 01603 721902 option 1 to book your headset.

Portable induction loops for hearing aids are also located within our Ticket Office.

Accessible Parking

Limited on-street parking around the stadium is available for Blue Badge holders ONLY. For up-to-date information on changes and restrictions, please contact the Blue Badge Parking Scheme on 0344 980 3333 or visit their website.

Please note, we do not have on-site casual matchday accessible or general parking at Carrow Road.

Accessible Toilets

All our accessible toilets are now fitted with the Radar key system for easy access.

DSA

If you would like to join the (Independent) Norwich City Disabled Supporters Association, please e-mail ncdsa@hotmail.co.uk or call the Ticket Office on 01603 721902 option 1 for more details.

Club Contacts

Disability Liaison Officer: Stephen Graham

Telephone: 01603 721902 option 1

Supporter Liason Officer: Caroline Ellis

Telephone: 01603 721902 option 7

Email: supporterrelations@canaries.co.uk

If you have hearing difficulties please follow this link to contact us: