Club Contacts
Commercial Opportunities
Our commercial output is recognised as being an industry lead, helped largely by our diverse partnership portfolio. We consistently work with brands from all over the country and internally join us to create new opportunities to reach their goals and business objectives, along with building solid relationships for the future.
We offer a range of different options depending on requirements, and for shorter-term commitments, there are multiple commercial opportunities alongside our hospitality offering, giving businesses great exposure to our audience and building brand awareness.
Contact the team below...
Email: commercial@canaries.co.uk
Communications Contact
Head of Communications: Daniel Houlker
Email: media@canaries.co.uk
Post: Communications Department, Norwich City Football Club, Carrow Road, Norwich, NR1 1JE
Matchday Accreditation
Press requests for all of City's first-team matches at Carrow Road can be made online through the booking system on the DataCo Press Accreditation website, i-PBS.
Please note, all media requests must be received at least 48 hours before kick-off. You will be unable to apply via i-PBS after this point, and it is unlikely requests direct to the club will be accepted.
All journalists and photographers must have a Media Accreditation number and pass provided by Football DataCo.
Please email media@canaries.co.uk for any accreditation queries.
Email Contacts List If you are a member of the local or national press and are not on our media contacts list, please contact us on media@canaries.co.uk to have your details added to the distribution list.
Community Relations
The club is proud to be at the heart of its community and holds annual residents’ meetings. For all resident and community enquiries you can contact the club’s Head of Supporter Engagement & Public Affairs, Elliot King, by emailing Elliot.King@canaries.co.uk.
Community Sports Foundation
Norwich City Community Sports Foundation is our official charity and has been running since 1992. Originally a Norfolk County FA set up that predominantly delivered football coaching sessions to schoolchildren, the Foundation now supports over 40,000 people across Norfolk to achieve their goals through sport, regardless of age, ability, and talent.
The Foundation believes in equal opportunities for all and runs by the charitable objectives of driving inclusion for people with disabilities, boosting mental health and wellbeing and supporting disadvantaged people to raise their aspirations.
Over the years, the Foundation has continued to expand and now supports a wide variety of people to achieve their goals by delivering quality, innovative services through football and sport.
The Nest
The Nest is the Foundation’s 22-acre community hub located in Horsford, Norfolk.
Kitted out with brand new state-of-the-art facilities including two high-quality floodlit 3G pitches, grass pitches of varying sizes, residential bunk boxes and a clubhouse with superb catering facilities, The Nest plays host to many of the Foundation’s football and non-football-based programmes and activities.
The facilities at The Nest also include the Challenge Woods, a fantastic outdoor wooden play space located in the far corner of the site that has also made The Nest a popular place to host day parties and other similar activities for families and children.
Contact Us
Telephone: 01603 984000
Email: csfmailbox@norwichcitycsf.org.uk
Keep up to date with CSF news by following on social media here:
Telephone: 01603 984000
Conferencing and Events
The club can cater for meetings, conferences and corporate events, as well as hosting a variety of our own special events throughout the year.
Click on the button below for more on Conference and Events at Carrow Road.
Phone: 01603 721902 option four for Carrow Road Events and Conference & Banqueting
Retail
Any supporter who is unhappy with any item purchased from an official outlet or through our mail order service, please phone 01603 721902 option 5 or email mailorder@canaries.co.uk
Please ensure you have your order details/information regarding the product to hand prior to contacting us.
Supporter Liaison
The club has a Supporter Liaison Officer who is also available to help with any queries, complaints or feedback from supporters. You can contact our Supporter Liaison Officer using the email address below:
Ticketing
The Carrow Road ticket office is situated in the Joma Community Stand.
The Ticket Office at Carrow Road is closed for in-person transactions with the exception of first team home matches when the office will open from 9:30am until kick-off. Telephone lines are open from 9:30am 5pm Monday – Friday 01603 721902.
Phone: 01603 721902 option 1
Women's Football
For any questions, please contact womensfootball@canaries.co.uk