Below is the following guide for fans travelling or looking to travel to Villa Park on Saturday to support the Canaries.
TICKETS
Norwich City has sold out its allocation for Villa Park, so there are no option to purchase tickets for away supporters on the day of the game.
AWAY SECTION
The away fans section at Villa Park is located in the north east corner of the Doug Ellis Stand. The allocation is split in to two areas:
- Doug Ellis Lower – Block Q
- Doug Ellis Upper – Block P
Like Carrow Road, Villa Park is a cashless stadium. To purchase refreshments, you can pay with your credit/debit card or with your phone via Apple or Google Pay.
Doug Ellis Upper P – use turnstiles P87, P88 or P89 for the upper tier. From ground level there are several flights of stairs to reach the upper concourse area (64 steps in total).
Doug Ellis Lower Q – use turnstiles Q91 to Q96 for the lower tier.
Late arrival – should you arrive after kick off, then turnstiles Q96 and / or P89 will remain open until the second half has started.
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**ACCESS FOR DISABLED**
Visiting clubs have seven wheelchair spaces at Villa Park, which are located within the away section in the lower Doug Ellis stand, Q Blocks. The wheelchair user positions are pitchside and have little cover – ponchos, subject to availability, are available during inclement weather. We recommend checking the forecast before travelling. Companions can sit adjacent to the wheelchair user. Wheelchair users can access the stadium via Gate 28, which is located next to the away ticket office and turnstiles. Within the visiting supporters’ section of seats, Aston Villa would recommend the following: **Visually impaired spectators** can have free access to match commentary provided via earpieces that can be used from anywhere within the visiting supporters’ section. Villa also accommodate assistance dogs (in line with guide dogs for the blind association guidelines). An additional seat will be required (free of charge) to ensure there is room for your dog, and this needs to be obtained at the time of purchase from your club. We would recommend using the front row A of Doug Ellis Lower Q if an assistance dog is needed. **Ambulant disabled fans** should look to be accommodated on the front row of Doug Ellis Lower Q. You will encounter eight steps at the vomitory to reach the front row from the concourse area but there are lifts via the accessible entrance if step-free access is required. The away area is usually a vibrant and noisy space on matchday, so any **fans with non-mobility related disabilities** should look for the front row AA of the Doug Ellis Upper P, as this is likely to be the least congested area. Villa have three accessible toilets located in the Doug Ellis Lower section, one is in Q3 concourse area and we have two new accessible toilets located via the accessible entrance in Q1/2. Parking for visiting disabled supporters is available on the away coach park. Away clubs will be sent an allocation of permits which need to be purchased in advance from that club. Please note, accessible parking cannot be purchased on the day of the game. For more information, or to book match commentary or parking, please contact Villa on 0333 323 1874. **SALE OF ALCOHOL**
Aston Villa is licensed to sell alcohol in the Doug Ellis Lower – Block Q only (alcohol will not be available in Doug Ellis Upper – Block P). Please note that no transfers can be permitted. **MATCHDAY PROGRAMMES** Aston Villa advise visiting supporters in Doug Ellis Upper Tier – Block P to purchase a match programme from the official programme kiosks located on Witton Lane prior to entering the stadium. Due to limited facilities within the Upper Tier concourse area it is not always feasible for them to sell programmes there. Please bring cash to purchase a match programme (£3.50)
Visiting clubs have seven wheelchair spaces at Villa Park, which are located within the away section in the lower Doug Ellis stand, Q Blocks. The wheelchair user positions are pitchside and have little cover – ponchos, subject to availability, are available during inclement weather. We recommend checking the forecast before travelling. Companions can sit adjacent to the wheelchair user. Wheelchair users can access the stadium via Gate 28, which is located next to the away ticket office and turnstiles. Within the visiting supporters’ section of seats, Aston Villa would recommend the following: **Visually impaired spectators** can have free access to match commentary provided via earpieces that can be used from anywhere within the visiting supporters’ section. Villa also accommodate assistance dogs (in line with guide dogs for the blind association guidelines). An additional seat will be required (free of charge) to ensure there is room for your dog, and this needs to be obtained at the time of purchase from your club. We would recommend using the front row A of Doug Ellis Lower Q if an assistance dog is needed. **Ambulant disabled fans** should look to be accommodated on the front row of Doug Ellis Lower Q. You will encounter eight steps at the vomitory to reach the front row from the concourse area but there are lifts via the accessible entrance if step-free access is required. The away area is usually a vibrant and noisy space on matchday, so any **fans with non-mobility related disabilities** should look for the front row AA of the Doug Ellis Upper P, as this is likely to be the least congested area. Villa have three accessible toilets located in the Doug Ellis Lower section, one is in Q3 concourse area and we have two new accessible toilets located via the accessible entrance in Q1/2. Parking for visiting disabled supporters is available on the away coach park. Away clubs will be sent an allocation of permits which need to be purchased in advance from that club. Please note, accessible parking cannot be purchased on the day of the game. For more information, or to book match commentary or parking, please contact Villa on 0333 323 1874. **SALE OF ALCOHOL**
Aston Villa is licensed to sell alcohol in the Doug Ellis Lower – Block Q only (alcohol will not be available in Doug Ellis Upper – Block P). Please note that no transfers can be permitted. **MATCHDAY PROGRAMMES** Aston Villa advise visiting supporters in Doug Ellis Upper Tier – Block P to purchase a match programme from the official programme kiosks located on Witton Lane prior to entering the stadium. Due to limited facilities within the Upper Tier concourse area it is not always feasible for them to sell programmes there. Please bring cash to purchase a match programme (£3.50)
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**FAMILY FUN ZONE**
Aston Villa welcome all families to Villa Park, home and away. The Family Fun Zone is a facility for families to enjoy a range of free activities for up to two hours before kick-off on weekend fixtures. Located in our Academy building, the fun zone is suitable for all ages and includes activities such as face painting, large inflatables, challenge based games, football activities and much more. Providing fans with a fun, safe and exciting football experience has been a central part of the club’s operation for many years and the fun zone is a key aspect of this. We hope you enjoy your pre- match warm up and a full day out with your family at Villa Park. The Family Fun Zone is open to all families (home and away) on production of a match ticket. Adults must be accompanied by at least one junior to enter, while juniors must be accompanied by at least one adult. Our staff are on hand on all activities to supervise, but responsibility of juniors remains with the accompanying adult. If your junior gets lost or has an accident within the fun zone please contact a member of staff on our welcome desk.
Aston Villa welcome all families to Villa Park, home and away. The Family Fun Zone is a facility for families to enjoy a range of free activities for up to two hours before kick-off on weekend fixtures. Located in our Academy building, the fun zone is suitable for all ages and includes activities such as face painting, large inflatables, challenge based games, football activities and much more. Providing fans with a fun, safe and exciting football experience has been a central part of the club’s operation for many years and the fun zone is a key aspect of this. We hope you enjoy your pre- match warm up and a full day out with your family at Villa Park. The Family Fun Zone is open to all families (home and away) on production of a match ticket. Adults must be accompanied by at least one junior to enter, while juniors must be accompanied by at least one adult. Our staff are on hand on all activities to supervise, but responsibility of juniors remains with the accompanying adult. If your junior gets lost or has an accident within the fun zone please contact a member of staff on our welcome desk.