Norwich City have secured a place in the Sky Bet Championship play-offs and ticketing information for the home and away legs of the semi-final is outlined below.
The Canaries will face **Leeds United** in the semi-final, with the first leg to be played at Carrow Road on Sunday, May 12 **(KO 12pm)**.
The second leg will take place on **Thursday, May 16,** at **Elland Road** with a kick-off time of 8pm.
**First leg tickets (h)**
Tickets for the first leg will initially go on sale **online only** on **Sunday, May 5, at 9am** to **season ticket holders** only.
Season ticket holders may buy tickets **over the phone from 9.30am on Tuesday, May 7** (ticket office phone line hours listed below).
Season ticket holders’ seats will be **reserved until 9am, on Wednesday May 8**.
Home members in groups one and two may purchase from **9.30am on Wednesday, May 8** online or over the phone.
Full on-sale information for other groups and general sale is listed below.
Please note that to purchase tickets online, supporters will need to be logged in to their One City account (further information below).
**First leg ticketing – key information:**
- **9am, Sunday, May 5** - Season ticket holders may buy online only at [tickets.canaries.co.uk](http://tickets.canaries.co.uk). (Supporters will need to log in using their One City account to buy online).
- **9.30am, Tuesday, May 7** - Season ticket holders can buy over the phone as well as online.
- **Until 9am, Wednesday, May 8** – Season ticket holders’ seats reserved until this time.
- **9.30am, Wednesday, May 8** - Home members (group one or two) can buy online or over the phone.
- **2pm, Wednesday, May 8** – Home members in group 3 can buy tickets online or over the phone.
- **9.30am, Friday, May 10** – Subject to availability, tickets on general sale online or over the phone. All supporters will need a purchase history.
- One ticket may be purchased per supporter number; to purchase for others with an eligible supporter number please ensure your friends and family list is up to date.
**One City account**
- Check your One City account details by logging in at [tickets.canaries.co.uk](http://tickets.canaries.co.uk)
- If you have forgotten the details of your One City account, please follow the ‘forgotten password’ journey here ().
- Supporters will have had this information emailed to them; if you create a new One City account using a different email address to the one that received the information, it will create a new supporter number not linked to purchase history, and you will not be able to purchase a play-off ticket.
- Please also ensure your friends and family list is up to date in your One City account to allow purchase for others with an eligible supporter number. To do this you must be signed into your One City account. Once signed in: 1) go to the tickets tab, 2) hover over your name in the top right-hand corner, 3) click friends and family in the drop-down box, 4) add the friend or family member to your account so you can purchase their ticket. You will need to know their supporter number, surname, and post code.
- If supporters are having trouble accessing their account online, they should use our ‘Live Chat’ function available at [tickets.canaries.co.uk](http://tickets.canaries.co.uk) during the hours listed below.
**General admission first leg ticket prices:**
- **Adults** £36
- **65+** £26
- **Under-21** £26
- **Under-18** £21
- **Under-12** £13
**Ticket office phone line and live chat hours:**
· **Sunday, May 5** – Closed (online sales only)
· **Monday, May 6** – Closed (online sales only)
· **Tuesday, May 7** – 9.30am-7pm (Live chat until 5pm)
· **Wednesday, May 8** – 9.30am-7pm (Live chat until 5pm)
· **Thursday, May 9** – 9.30am-5pm (Live chat until 5pm)
· **Friday, May 10** – 9.30am-5pm (Live chat until 5pm)
· **Saturday, May 11** – Closed
· **Sunday, May 12** – 9am-11am (Matchday – phone only)
**Ticket office phone number:** 01603 721902 (option one)
**Second leg**
***Leeds United*** The semi-final second leg will take place on Thursday, May 16 (KO 8pm) at Elland Road. Tickets for the second leg will go on sale online or over the phone at the following times: - **9.30am, Tuesday, May 7** – Away members in group 1 and 2 - **9.30am, Wednesday, May 8** – Away members in group 3 - **9.30am, Thursday, May 9** – Season ticket holders - **9.30am, Friday, May 10** – General sale **Second leg ticket prices:** - **Adults** £36 - **65+** £26 - **Under-21** £21 - **Under-11** £13 - **Coach travel -** £35 (£34 for season ticket holders and members). The coach will depart from Carrow Road at 2pm.
***Leeds United*** The semi-final second leg will take place on Thursday, May 16 (KO 8pm) at Elland Road. Tickets for the second leg will go on sale online or over the phone at the following times: - **9.30am, Tuesday, May 7** – Away members in group 1 and 2 - **9.30am, Wednesday, May 8** – Away members in group 3 - **9.30am, Thursday, May 9** – Season ticket holders - **9.30am, Friday, May 10** – General sale **Second leg ticket prices:** - **Adults** £36 - **65+** £26 - **Under-21** £21 - **Under-11** £13 - **Coach travel -** £35 (£34 for season ticket holders and members). The coach will depart from Carrow Road at 2pm.