Update on return of fans and membership rebates

Following a recent update from the government and dialogue with relevant governing bodies, it is with regret that the club can now also confirm that no supporters will be permitted to attend any of the club’s remaining Sky Bet Championship fixtures in the 2020-21 season.

The club would like to take this opportunity to remind supporters of the importance of continuing to follow the latest government guidelines, following City’s remaining games remotely and from afar.

Norwich City’s digital channels will continue to provide comprehensive coverage of the remaining games of the season, with further details to be announced in due course.

Over the coming period and in line with the government’s roadmap for moving out of national lockdown, the club will continue to work closely with its Safety Advisory Group, the Sports Ground Safety Authority and football governing bodies, with a view to bringing supporters back to events and matches at Carrow Road as soon as it is safe to do so.

Chief operating officer Ben Kensell said: “We were all very proud of all of the hard work that went into our pilot fixtures with supporters earlier this season.

“From the get-go, we’ve been proactive and have explored all possibilities in doing what we can to get supporters back to Carrow Road, be that for pilot fixtures or live screening events.

“Over the summer months we’ll continue to work closely with the relevant governing bodies with a view to potentially making progress on a much-anticipated return of supporters to Carrow Road.”

Norwich City can also confirm that the process for refunding all supporters who purchased home, away or junior memberships for the 2020-21 season will be completed by the end of April.

Those who purchased a membership will have the rebate automatically refunded onto their online ticketing account.

As previously communicated, all season ticket payments for the 2020-21 season will be carried over for the upcoming 2021-22 campaign, with no further action required from season ticket holders. Season cards will remain valid for the 2021-22 season.

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