Location: Carrow Road, Norwich, NR1 1JE
Contract and hours: 40 hours per week, any five days out of seven including matchdays
Salary: £21,143 per annum, plus company benefits
An exciting opportunity has arisen for an experienced candidate to join the Ticket Office Team at Norwich City Football Club in the role of Customer Sales Executive. The successful candidate will sell tickets for events run by Norwich City Football Club. This is an excellent role for someone who is confident, friendly and professional, with excellent communication skills in order to create strong working relationships both internally and externally.
The successful candidate will be responsible for providing a high level of service to all Norwich City Football Club’s internal and external customers, primarily in relation to all ticketed events including matchdays, in order to achieve sales targets as set out by the Head of Ticketing.
Key tasks/responsibilities include, but are not limited to:
· Assist customers where necessary with any incoming enquiries, utilising a variety of communication styles including but not limited to telephone, email and iFollow
· Process bookings for tickets and maximise sales.
· Deal with transactions and enquiries relating to season tickets, memberships, away games and travel
· Responsibility for data input into relevant files to support with marketing initiatives
· Assist the Support Services and Junior Development team with any fan queries or support
Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now on https://careers.canaries.co.uk/ to become our Customer Sales Executive!
Closing date: Monday, February 7 2022
Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.