Norwich City are currently recruiting for the position of facilities manager and matchday/events safety steward.
See below highlighted vacancies at the club:
Facilities manager
The successful candidate will be responsible for the facility management of all club sites, inclusive of health and safety arrangements, operations, staff, sub-contractor management and maintenance programmes (including M&E).
Key tasks/responsibilities include, but are not limited to:
- Ensure completion of projects and scheduled maintenance with an aim to ensure that all club sites remain operational and functional for football matches and any other events being hosted – this will include the planning, delivery and monitoring of response and capital maintenance programmes.
- Line management of the cleaning and maintenance teams.
- Ensure safe operational practices conducted by all contractors (including PTW, submission of RAMs and client responsibilities within CDM 2015) at all club sites.
- The designated health and safety individual for the club.
- Managing and coordinating the FA/PL and EFL Minimum Standards annual audit (and any responsive criteria).
- Ensure the highest standards are met in terms of all H&S, employer and other applicable legislation i.e. building regulations, fire, water management.
- Lead the contract management process (supplier), developing key relationships, driving cost reduction and service delivery.
- Lead as required by the head of infrastructure and projects, with project management or large maintenance contracts to ensure execution in a timely fashion, whilst adhering to all safety protocols.
- Ensure site adherence to insurance schedules.
- Conduct/organise relevant health and safety training for staff as required, across all ‘club sites’ including first aid and fire safety.
- Conduct all risk assessments and internal compliance audits as required by legislation and review at relevant intervals and to maintain records of the same.
- Conduct stress management risk assessments.
- Responsible for leading on, or attending, a number of working groups across the club, such as Stadium Development Group, ATC, Development Group and H&S Meetings
Closing Date: Monday, November 25
Matchday/events safety steward
Safety Stewards show a level of commitment that ensure they can succeed in this customer facing role and act in line with the club's own standards and values. We welcome interest from everyone who enjoys assisting and supporting others, caring toward others and problem solving.
Key tasks/responsibilities include, but are not limited to:
- To promote safer working practice and maintain a culture whereby safeguarding is recognised as a shared responsibility.
- Provide outstanding customer service as a representative of the club.
- Give accurate and helpful venue information, being knowledgeable about your area of work.
- Investigate and report crowd problems and assist with crowd management processes.
- Carry out pre-event checks and attend briefings.
- Promote a high level of guest integration and service.
- Monitor and direct crowds and queue management (which may include issuing verbal instructions confidently).
- Checking tickets and welcoming visitors.
- Enforce stadium regulations.
- Respond to incidents (may be needed to write follow-up report as required).
- Hold static positions to ensure safety of supporters and staff.
- Maintain a clean, productive, and safe working area.
- Must be able to achieve NVQ Level 2 in Spectator Safety within 12 months of accepting position (provided by the club).