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Contact Us

Get in touch with us through our contact details below

Club Telephone Number

01603 760760

Club Address

Norwich City Football Club, Carrow Road, Norwich, NR1 1JE

To contact the Club for...

General enquiries, supporter services, shareholder enquiries or first time visits please fill in the form below.

You can also use the form to contact the Disabled Access Officer or if you have a complaint and your query will be passed to the relevant department.

For sponsorship, promotional and advertising opportunities, please contact the advertising and sponsorship sales department with the contact information below:

Phone: 01603 760760

Email: sales@canaries.co.uk

Phone: 01603 218203
Email: media@canaries.co.uk
Post: Communications Department, Norwich City Football Club, Carrow Road, Norwich, NR1 1JE 

Matchday Accreditation
Press requests for all of City's first-team matches at Carrow Road can be made online through the booking system on the DataCo Press Accreditation website, i-PBS. 

Please note, all media requests must be received at least 48 hours before kick-off. You will be unable to apply via i-PBS after this point, and it is unlikely requests direct to the club will be accepted. 

All journalists and photographers must have a Media Accreditation number and pass provided by Football DataCo. 

Please email media@canaries.co.uk for any accreditation queries. 

Email Contacts List
If you are a member of the local or national press and are not on our media contacts list, please contact us on media@canaries.co.uk to have your details added to the distribution list.

Norwich City Community Sports Foundation (CSF) is the Club's official charity partner. Each year, CSF helps over 38,000 people through sport, supporting some of the most disadvantaged, disabled and talented people across Norfolk. To get in touch with CSF contact: 

Phone: 01603 761122

Email: info@communitysportsfoundation.org.uk

The Club offers a range of matchday hospitality packages, including seasonal, sponsorship packages and meal and seat tickets.

 for information on Matchday Hospitality

Phone: 01603 218744 for Hospitality

Email: hospitality@canaries.co.uk

The Club can cater for meetings, conferences and corporate events, as well as hosting a variety of our own special events throughout the year.

 for more on Conference and Events at Carrow Road. 

Phone: 01603 218705 for Delia’s Canary Catering

Phone: 01603 218704 for Events

Phone: 01603 218724 for Special Events

Phone 01603 218209 for Yellows Bar and Grill

Email: canary.catering@canaries.co.uk

iFollow is a service provided by the EFL that allows the Club to stream matches live to audiences overseas and domestically, with commentary from BBC Radio Norfolk’s Chris Goreham.

For technical questions or subscription queries, email ifollow@efl.com

You can also call a dedicated helpline on 0207 826 4577 between 8am and 10pm on non-matchdays and during the game on matchdays.

Any supporter who is unhappy with any item purchased from a Canaries Official outlet or through our mail order service, please phone 01603 218202 or email mailorder@canaries.co.uk

Please ensure you have your order details/information regarding the product to hand prior to contacting us.

Anybody with a concern about the welfare of a child, young person or vulnerable adult should contact Tony Hedges at the Club:

Email: safeguarding@canaries.co.uk

Phone: 01603 760760 extension 2384 or 07780475005

The Club has a Supporter Liaison Officer who is also available to help with any queries, complaints or feedback from supporters. You can contact our Supporter Liaison Officer using the contact information below:

Stephen Graham

Phone: 01603 760760 extension 2255

Email: slo@canaries.co.uk

The Carrow Road ticket office is situated in the Aviva Community Stand.

 to purchase tickets

Phone: 01603 721902

Email: ncfcticketoffice@canaries.co.uk

Our Supporter Charter is available to download 

Norwich City does not tolerate discrimination of any sort at the Club, on the pitch or in the stands.

If you experience any form of discrimination or abuse, help us to eliminate it from football by reporting it.

Text us on 07931235513 or complete the form below and we will treat your correspondence in the strictest confidence.

Your co-operation in helping to make Carrow Road a safe and enjoyable environment for everyone is greatly appreciated.

Contact Us